Payroll Advisor

ADP Norfolk , VA 23510

Posted 3 weeks ago

ADP is hiring a Payroll Advisor.

Thanks for clicking! Let us tell you a little more...

  • Do you enjoy collaboration, working with people, and thrive in a fast-paced, friendly environment?
  • Do you have the power to transform problems into timely, value-added solutions?
  • Are you all about the follow-up and follow-through that helps you and your clients work smarter, embrace new challenges, and unlock a world of opportunity?

Well, then you might be just the right person we're looking for!

First, a little something about ADP: we believe great companies are built not only by great people -- but for them. Every day we strive to design a better way to work, helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture and people like you.

As a Payroll Advisor for TotalSource, ADP's Professional Employer Organization (PEO) solution, you'll utilize your knowledge and resources to provide clients with the specialized support and guidance they need to achieve their goals. In this role, you'll be the primary client liaison for all employer-level concerns.

As a PEO, it is critically important that TotalSource clients remain compliant with all Federal, State, and Local employment and tax laws. As a result, TotalSource associates must closely monitor, evaluate and, at times, prevent or redirect client actions. The level of complexity, attention to detail, and knowledge required far exceeds that of non-PEO environments. To provide a more seamless client experience, Payroll Advisors are responsible for providing tier I support for a number of complex functional areas not typically supported by ADP payroll teams.

Does this sound like you?

  • Laser-Focused. To say you are "detail-oriented" is an understatement; you are obsessed with accuracy and getting things right.

  • Agile Solution Seeker. You're a problem solver who always can find the answer even in times of fast-paced change.

  • Team Spirited. You achieve more with others and value a culture where you can be you.

  • Trusted Advisor. You live by integrity and deliver on promises... every time.

WHAT YOU'LL DO: Responsibilities

  • Build and maintain strong client relationships based on trust and dependability over the phone.

  • Use your strong interpersonal skills and product knowledge to communicate with clients to resolve issues, and assist in the use of ADP products and systems.

  • Ask relevant questions to define the root cause of a problem, generate solutions, decide on a course of action, and be accountable for actions and decisions.

  • Conduct in-depth client consultations to fully understand needs and uncover additional support opportunities.

  • Be a team player within ADP to ensure the needs of clients are met within all products.

  • Ensure clients successfully process payrolls timely.

  • Proactively identify at risk clients and partner with Human Resources Business Partner to address.

  • Develop and maintain relationships with other internal groups to successfully resolve client issues with efficiently and with urgency together.

EXPERIENCE YOU'LL NEED: Required Qualifications

  • Bachelor's degree or equivalent in education and experience
  • 1-3 years of client and/or service experience

BONUS POINTS FOR THESE: Preferred Qualifications

  • Flexibility to work until 5:30 pm EST

  • Ability to work and thrive under pressure

  • Demonstrated self-starter who can prioritize tasks and manage deadlines.

  • Certifications: Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)

  • Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)

  • Strong client relationship and interpersonal skills

  • Resolve routine customer concerns with pre-defined solutions

  • Demonstrated ability to learn and apply basic concepts in new situations

  • Organizational skills including the ability to multi-task, set priorities, and follow up promptly

  • Ability to work within a team environment as well as work independently and make sound decisions

You'll love working here because you can:

  • Bring your passion and fun. Be yourself in a culture of highly diverse perspectives and insights.

  • Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress.

  • Find meaning. Feel good as you do work that accelerates progress for employees in organizations all over the world.

  • Become a certified "smarty pants." Ongoing training and development opportunities for even the most insatiable learner.

  • Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones.

  • Get paid to pay it forward. Company paid time off for volunteering for causes you care about.

If you've made it down this far, we have to ask: What are you waiting for? Apply now!

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
UI Full Stack Developer Advisor / Sr Ps17565

Anthem, Inc.

Posted 3 days ago

VIEW JOBS 3/26/2020 12:00:00 AM 2020-06-24T00:00 Your innovation. Our impact. At Anthem, Inc., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater health for our communities, and greater experiences for our customers. Innovation is a top priority. Here, you'll have an opportunity to work in a collaborative environment that brings together industry leaders and technology experts, so together we can drive the future of health care. This is an exceptional opportunity to create solutions and programs that can truly make a difference at one of America's leading health benefits companies and a Fortune Top 50 Company. UI Full Stack developer Location: Norfolk VA and Atlanta GA This role is posted as a job family. The title and salary will be determined based on the candidate's experience and expertise.* Opportunity for experienced UI Full Stack Developer Responsible for programming on Pulse application subsets of the company's application portfolio, participating in all phases of the development and maintenance life cycle, typically for an assigned business unit, client program, or corporate department and utilizing various customer technology platforms. Pulse is a new and reimagined Anthem associate portal with a fresh look and feel, easy navigation and a clean page layout to help associates to find the information quickly. Pulse delivers many personalization and collaboration capabilities for associates including My Apps with SSO enabled to many commonly used applications, Communities to engage associates, My Notifications, improved search functions, personalized benefit, pay and PTO information on the HR homepage and more. Primary duties may include, but are not limited to: * Maintains active relationships with customers to determine business requirements and leads requirements gathering meetings. * Owns the change request process and may coordinate with other teams as necessary. * Develops and owns list of final enhancements. * Develops and defines application scope and objectives and prepares technical and/or functional specifications from with programs will be written. * Performs technical design reviews and code reviews. * Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan. * Assesses current status and supports data information planning. * Coordinates on-call support and ensures effective monitoring of system. * Maintains technical development environment. * Mentors others and may lead multiple or small to medium sized projects. * Facilitates group sessions to elicit complex information on requirements clarification, design sessions, code reviews and troubleshooting issues. * Supports vendor evaluation. * Requires BA/BS degree in related field or technical institute training; * Overall IT experience of 8 or 10 + years * 3 or more (5+ for Advisor level) years web/portal applications development experience. * Multi platform experience; expert level experience with business and technical applications, or any combination of education and experience, which would provide an equivalent background. * Java web developer skillset required * Good oral and written communication skills Required Skills: * Strong hands on any 1 of the following client side framework (AngularJS /React JS/ Vue js/ Jquery/ Require JS) * Hands on CSS 3 /Bootstrap frameworks / Materialized design framework. * Hands on on Gulp, NPM(Node JS Package Manager), NodeJs Framework, Yarn / Parcel / Grunt. * Agile methodologies, DevOps tools & processes. Experience with Following Technical Skills/Systems are a plus / Nice to have: * Oracle WebCenter Portal 12C * Experience in Oracle ADF, Oracle Webcenter technologies. * Oracle WebCenter Content (Oracle UCM). * Integration of WebCenter portal and UCM. * Groovy and Java. * Collaborates with self-directed development team that shares all project responsibilities Anthem, Inc. is ranked as one of America's Most Admired Companies among health insurers by Fortune magazine and is a 2018 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company and apply, please visit us at careers.antheminc.com An Equal Opportunity Employer/Disability/Veteran Anthem, Inc. Norfolk VA

Payroll Advisor

ADP