Payroll Administrator

Smiledirectclub Nashville , TN 37201

Posted 2 months ago

Job Type



Payroll Administrator

We're SmileDirectClub, and we believe everyone deserves a smile they'll love. We also believe that you deserve a job you'll love. Good thing you found us, and we found you. At SmileDirectClub, we're all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we're spreading smiles and positivity all over the country.

It's no small task. That's why we're looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?Our People Support team is looking for a Payroll Administrator to join our rapidly growing organization. You will be responsible reviewing payroll time for our organization. The Payroll Administrator will report to and work directly with the Payroll Team Lead to support accurate, timely pay and to help our SDC team members in all time and ultimately payroll related areas. The Payroll Administrator will be expected to take ownership of all aspects of UTM Time processing, help with payroll auditing, other related duties or special projects as assigned and truly understand and respect the confidentiality of payroll.



  • Must be knowledgeable about standard time keeping principles. They will be responsible for verification and follow up of time related records including regular, overtime, double time, PTO, Floating Holidays and Holiday codes etc. as needed.

  • Responsible for review of PTO accruals and adjustments as needed.

  • Follow up with Team Leaders as needed to ensure all time cards are properly approved and that all missed punches are resolved.

  • Respond to Team member questions about time.

  • Complete all VOE's

  • Will help to balance timesheet records and manual payroll transactions to payroll system reports, research and resolve issues prior to processing payroll.

  • Create and maintain payroll metrics for payroll to accurately report outliers and those that exceed to executives, in order to identify training opportunities for team members and leaders.

  • Train new hires and current team members on payroll timelines, benefits of pay cards, etc.

  • Work with respective Team Members, internal departments, outside agencies, etc., to resolve any payroll related issues.

  • Review payroll processes and suggest ways to streamline and improve processes.

  • Work on special payroll projects, payroll audits, etc., that may need to be performed on an ongoing basis.

  • Must be able to learn the following areas of payroll: payroll processing, payroll adjustments, multi-state taxes and reciprocity, garnishments, employee payroll maintenance, gross to net calculations, non-taxable benefits, taxable fringe benefits, year-end balancing, processing W-2's and W-2c's and other payroll related tasks.


It will really make us smile if you have...

  • Working knowledge of UltiPro UTM system or similar payroll systems in a multi-state environment (Ulti Pro experience is a plus)

  • General knowledge of payroll best practices

  • Desire to learn US and Canada payroll processing

  • PC skills including proficiency in Excel (Pivot Tables, VLOOKUP, etc)

  • Minimumof 1-3 years of experience processing payroll time

  • Ability to work independently with minimal supervision to meet payroll deadlines, provide exceptional customer service

  • Must be a strong, flexible, highly motivated team member with extreme attention to detail and ability to prioritize in a high-volume, fast paced, energetic work environment

Benefits of Joining the Club

  • Medical, Dental and Vision Insurance

  • 401K with match

  • PTO

  • Aligner and Whitening Benefit

  • Collaborative work environment and positive culture

Company Profile

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn't otherwise afford orthodontic treatment to get a better smile.

  • What is SmileDirectClub? Link here.

  • What are our customers saying? Link here.

  • What is a SmileShop? Link here.

  • What is our culture like? Link here.

  • How do we celebrate your team members? Link here.

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Payroll Administrator