Payroll Accountant & Analyst

Twilio Inc. San Francisco , CA 94102

Posted 3 months ago

Because you belong at Twilio

The Who, What, Where and Why

Twilio payroll department is growing rapidly and seeking an experienced Payroll Accountant and Analyst to join our Payroll team in HQ SF office. The ideal candidate is someone who participate enthusiastically, works well under deadlines, multi-tasks, and solves problems, all while delivering excellent results. The Payroll Accountant performs complex works involved in the accounting, recording and auditing and will work closely with the HR, Tax, and Stock Administration departments to help support the daily operations for the US Payroll.


Twilio is looking for an experienced Payroll Accountant, well rounded and personable experience to join the Accounting team. We seek someone with:

  • Strong knowledge of payroll and accounting practices and principle and employment laws relating to key areas of responsibility

  • Thorough knowledge of financial statements and financial analysis techniques

  • Ability to thrive in a fast-growing environment where change is the norm; requires strong multi-tasking skills, and the flexibility to switch from one project to the next quickly

  • Extreme attention to detail, hands-on approach, teamwork oriented

  • Strong problem-solving skills

  • Workday payroll experience preferred

  • NetSuite

  • Must maintain total confidentiality and discretion of all employee information

  • Excellent interpersonal communication skills

  • Knowledge of Excel, including pivot tables and v-lookup formulas

  • Minimum of 5 years Payroll Accounting experience preferred


As Payroll Accountant & Analyst, you will:

  • Prepare all journal entries for the Bi-Weekly Payroll for 900+ US employees using Workday Payroll, including all special off-cycle payrolls.

  • Execute on all aspects of the GL accounting for payroll.

  • Perform general ledger functions for month-end /year end close process including preparing and posting journal entries

  • Prepare reconciliations for assigned accounts, research and analyze findings to ensure accuracy of accounts, documents and demonstrate a thorough knowledge of the balances and variances.

  • Work with internal and external auditors to provide required information as related to payroll to completion of audits.

  • Seek to improve and implement procedures and systems functionality to increase efficiencies and streamlining processes

  • Support payroll functions:

  • Validate all earning, deduction and tax account set-up in Workday

  • Process off-cycle manual payroll checks needed

  • Responsible for Tax related items

  • Research tax notices

  • Set-up new states/jurisdictions

  • Update withholding rates in Workday

  • Prepare wage and tax adjustments as needed

  • Reconcile and balance Payroll Detail spreadsheet Quarterly

  • Identify and develop solutions for process efficiency and improved productivity

  • Assist Supervisor with Audit requests as needed

  • Ad hoc analyses and special projects as needed


Twilio is a company that is empowering the world's developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.


This position will be located in our beautiful office at 375 Beale Street in San Francisco. You will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday Night dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.

About us:

More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world's telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world's most demanding applications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry from emerging leaders to the world's largest organizations to reinvent how companies engage with their customers. Founded in 2008, Twilio has over 1,000 employees, with headquarters in San Francisco and other offices in Bogot, Dublin, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance. #LI-POST

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Payroll Accountant & Analyst

Twilio Inc.