Payout Product Solutions Specialist

JobID: 210501163

Category: Client Solutions

JobSchedule: Full time

Posted Date: 2024-03-25T14:16:52+00:00

JobShift: Day

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Leverage your analytic skillset to unlock the future of product innovation and help shape how clients experience our offerings with the right pricing and positioning.

As a Payout Product Solutions Specialist in Commercial Banking Solutions, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives

• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends

• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials

• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products

• Extensive experience working in a sales cycle and engaging with clients on a regular basis

• Experience modifying preconfigured solutions to meet complex problems

• Demonstrated prior experience working in a highly matrixed and complex organization