Payments Practice Lead

NTT Data Corporation Charlotte , NC 28201

Posted 5 months ago

Req ID: 52958

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Payments Practice Lead to join our team in Charlotte, North Carolina (US-NC), United States (US).

Role Description:

A Practice Lead acts as the subject matter expert and thought leadership advocate for NTT DATA Services, responsible for developing, managing, and expanding the practice providing industry expertise to both internal and external leaders. The Practice Lead has a deep knowledge of their area of expertise and uses this to help develop strategic solutions for the clients, working with our FSI sales and client leaders. This person will network with industry leaders, internal FSI sales and client leadership, current clients, and potential clients to understand and communicate current and future trends. The Practice Lead becomes a critical aspect of the sales pursuit process, working with FSI sales and client leaders to create presentations and proposal responses demonstrating NTT DATA Services capabilities and expertise to meet client needs. A Practice Lead is a full time salaried employee that can travel up to 75% representing NTT DATA Services in the area of expertise for current and potential clients. Currently, we serve 40 of the leading financial services and insurance firms in North America, leveraging our Consulting expertise with our Delivery capabilities, and supporting through Value Added Services.

The Payments Practice Lead will provide hands-on domain expertise as a billable leader on critical projects. S/he will also develop and lead the Payments practice within FSI Consulting for NTT DATA Services to grow our FSI Consulting brand and partnership. This will involve developing/enhancing consulting offerings based on SME and NTT DATA's point-of view on evolving trends in payments.

For this role at this time we would place primary emphasis on skills in Payments. Additional expertise is required in Card, Retail Banking and Wholesale Banking in conjunction with strong understanding of Banking industry as a whole.

Role Responsibilities:

Practice Leads have overall SME and go-to-market responsibility for their Consulting area of expertise:

  • Identify market trends, priorities, and understand the competitor landscape to provide insight and education to FSI sales and client leadership

  • Partner with sales and client teams on account strategy and offering planning

  • Scoping and lead the delivery of payments advisory, operations & technology solution design work and supporting and guiding junior team members and assist with mobilization as needed

  • Identify and review opportunities and prioritize activities to optimize realization of pipeline

  • Support and coach FSI Consulting advisory and delivery teams as required

  • Leveraging skills and experience to support the development of proposals and marketing propositions

  • Drive client solutioning for FSI sales pursuits in the practice area

  • Understand the business challenge, client objectives and develops solutions "backwards" from deliverables

  • Formulate the solution based on expertise in practice area and NTT DATA Services capabilities

  • Identify the value proposition and differentiators for NTT DATA Services

  • Represent NTT DATA Services in industry conferences and forums

  • Drive thought leadership in practice area (blogs, points of view, formal campaigns, etc.)

  • Participate in webinars, summits, media interviews, etc. representing FSI Consulting and practice area

  • Develop practice area collateral, offerings, supporting materials and intellectual property and communicate with sales and client teams


  • Proven ability to drive Payments thought leadership agenda on an ongoing basis

  • Proven ability to contribute to new business development efforts

  • Possesses aptitude to identify strategic solutions to business problems with enterprise-wide implications

  • Experience working with senior business partners and C-level clients identifying trends, communicating competitive actions, and presenting strategic implications in Banking

  • Technology conversant and aware of major technology trends in the Financial Services industry

  • Excellent communicator with the ability to communicate effectively along vertical and horizontal planes internally and in client organizations

  • Strong program & project management skills

  • Experience creating thought leadership and white papers and presenting in this area of expertise

Basic Qualifications:

  • Must have consulting-relevant experience in the practice area including conducting structured analysis, program definition and management, and consultative, collaborative problem-solving.
  • 8-10+ years of experience managing complex business relationships is preferred in Banking, ideally with a Big 4 consulting company
  • 8-10+ years of Payments domain experience, spanning people, process and technology with an eye toward business transformation


Bachelor's degree required

MBA preferred

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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Payments Practice Lead

NTT Data Corporation