Axiom Banking Maitland , FL 32794
Posted 3 weeks ago
At Axiom Bank, we encourage you to aim for the sky and leverage your expertise and passion to excel. We are a growing, dynamic organization this is an exciting time to get on board!
We believe in the value of promoting a healthy work/life balance and are committed to recognizing the role everyone plays in our ongoing success. We offer the following benefits to our Full Time Employees:
12 Paid Holidays
Generous Paid Time Off
4% Match on our 401(k)
Medical, Dental and Vision Benefits
100% Company Paid Life, AD&D Insurance, Short and Long Term Disability
Key Responsibilities and Accountabilities
Monitor a portfolio of accounts for abnormalities
Use various tools to mitigate or reduce our potential for losses
Interact with merchants on action plans for reduction of risk
Compile sales activity, merchant counts, ISO/merchant portfolio health and other relevant data and provide insights to performance and trends
Work with outside agencies, account reps, partners and other resources to understand and validate our portfolio risk
Communicate with Banks and other sales sources regarding their specific portfolio
Forecast potential loss for each merchant we deem as a risk to Axiom Bank
Timely and effectively communicate with Axiom Management, applicable internal departments and/or vendors regarding the risk function
Investigative skip tracing at a business and personal level
Route, maintain and track outstanding service requests and provide thorough follow up.
Management of account reserves
Work with other risk analysts to control and monitor funding when risk is found
Abide by regulatory / network association deadlines
Attend meetings and training sessions as requested and complete all training as assigned
Maintains current knowledge and proficiency of the Bank Secrecy Act and all related Anti-Money Laundering and OFAC regulations
Remain current on network association proposed and implemented rule changes
Supervision of Personnel
Working Conditions:
Travel
Qualifications Summary
Education:
Experience
5+ years work-related experience in the financial services industry, merchant services and card acquiring
Proficiency in the knowledge of the credit card industry
Knowledge of chargebacks and suspension of funds
Experience in a customer facing financial services environment
Knowledge & Skills:
Excellent oral, written, and interpersonal communication skills
Ability to read and interpret documents such as policy and procedure manuals, operational procedures, reports, etc.
Ability to create documents such as process guides, operational procedures, reports, etc.
Ability to analyze data, patterns, trends and draw conclusions and make recommendations for action
Good project management and organizational skills. Ability to compile statistical data for documents and reports
Strong MS Office skills specifically Word and Excel
Ability to work independently in the absence of direct supervision and in a team environment
Interact professionally with senior management, staff, external auditors and bank examiners
Critical thinking skills
Adaptable to change
Ability to multi-task and perform all duties of junior analyst
Demonstrate problem solving, resolution and and troubleshooting skills
Listens actively to others
Openly shares feedback, information, ideas, and best practices
Ability to work independently with minimal supervision
Strong time management skills
Experience in conflict resolution and de-escalation a plus
(Reasonable accommodations may be made to enable individuals with disabilities to perform these tasks. If you need an accommodation, please contact us at
Axiom Banking