Department: Corporate Business Office
Location: 1500 NW 12th Avenue, Miami, FL 33136
Shift: Days (8:00AM-4:30PM)
CBO Payment Variance Analyst perform various interviewing, fact collection and financial evaluation tasks in connection with credit and collection in a large and diversified hospital serving both non-indigent and indigent patients qualifying for various types of specialized assistance programs. Incumbents may specialize in either credit or collection work or a combination of both.
Primary emphasis is on financial counseling with patient from pre-admission through account becoming a discharged zero balance. Incumbents are responsible for interview of patient, family or guarantor to explain charges, hospital policy and payment procedures. Patient Finance Associates are responsible for confirming all commercial insurance and conducting extensive third party and welfare program finding in order to obtain payments as promptly as possible or direct account to collection agency.
Experience: Generally requires 3 to 5 years of related experience.
Education: High school diploma is required.
Licensure Certification: Must possess a valid State of Florida Operator's license.
Knowledge Skill Abilities: Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Knowledge and skill in use of job appropriate technology and software applications.
Jackson Health System