Payment & Treasury Support Specialist

Position Opening: Payment & Treasury Support Specialist

Department: Deposit Operations

Location: Wichita, KS

Status: FT / Hourly

Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we'll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.

Responsibilities and Expectations

• Works closely with the Bank's customers in a professional and responsive manner to meet the customers' needs

• Learn, understand, and support bank supported products including but not limited to: business online banking, RDC, ACH, wires, lockbox, installing/downloading PC software, etc.

• Provide review and underwriting of business customers' needs for their cash flow transactions with the Bank

• Support Electronic Payments and Treasury Management team and bank locations by completing set up documentation for various products, including but not limited to underwriting requests

• Performs customer setups and training on multiple platforms and systems; interacts with software vendors to handle systems or customer support issues

• Diagnose and problem-solve technical issues over the phone and via email

• Demonstrated ability to work effectively with team members, management, auditors, and other officials

• Other duties as assigned

Compliance/Regulation: Responsible for following all aspects of Bank Policy's including but not limited to, Equity Bank Business Ethic and Conduct policy, and Bank Secrecy Act, and completing all required Compliance Course work.

Required Skills & Education

• Bachelor's Degree in Business related field or equivalent work experience

• 2 years of financial services industry experience

• Strong PC skills to include proficient knowledge of Microsoft Office Suite - Excel, Outlook, PowerPoint, Word

• Experience working in a fast-paced environment, handling multiple projects simultaneously

Who we are

Equity Bank, a full-service, $5 billion community bank, is based in Wichita, Kansas, with 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma.

At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We're searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.

Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

What's in it for you?

We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.

Benefits Available:

• Health, Dental & Vision Insurance

• Group Life & Long-Term Disability Insurance

• Flexible Spending & Health Savings Accounts

• Group Cancer Insurance

• 401(K) Retirement Plan w/ Company Match

• Generous Vacation & Sick Time

• Employee Stock Purchase Plan (ESPP)

• Pet Insurance

• Retail Banking Benefits

Find your future at Equity Bank!

The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.

Physical Requirements

This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.

Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant's race or skin color, national origin or ethnicity, religious beliefs, age, sex, physical or mental ability.