Payment Services Associate III

Conduent Stockbridge , GA 30281

Posted 2 months ago

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at www.conduent.com.

Summary Statement Of The Job: Operates a PC or computer terminal to Perform complex alpha/numeric data entry and verification. Performs these functions meeting the required quality and production rates. Typically requires 2 to 3 years of data entry experience in a production environment. Requires the ability to key 8 thousand ksph.

Reporting Relationship: Reports to Shift manager/supervisor

Essential/Primary Duties

% Of Time: Description of duties:
95 Receiving batched work. Validating actual work against the Lockbox Summary and System Status information. Entering information from supporting documents according to Client instructions. Processing must be done accurately and timely.
4 Assisting in the resolution of workflow and client issues regarding data entry batches. Retrieving "Specials", locating missing batches, etc.
1 Attend training classes as scheduled by supervisor/manager.

Purpose:

  • Responsible for selling tickets and other items to clients, receiving payment by cash, credit cards and other means, and reconciling total payments versus total sales as needed.

Scope:

General:

  • Senior level job with considerable work experience

  • Has developed specialized skills or is multi-skilled through job-related training

  • Completes a variety of atypical assignments

  • May solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutions

  • Completes work with a limited degree of supervision

  • Acts as an informal resource for colleagues with less experience

  • May lead a team in the performance of a variety of tasks that are generally routine

  • May have specialized external certification (technical roles)

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form.

'1882380


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Payment Services Associate III

Conduent