Payment Posting Specialist

Job Req ID: 114236

Payment Posting Specialist

We are seeking a Payment Posting Specialist who will be responsible for maintaining the accuracy and timely accounting of incoming and outgoing payments for departmental and payer lockboxes and revenue accounts. Duties include preparation, processing, posting and reconciling to source documents. This staff member will be responsible for researching suspense and canceled checks, as well as various other cash related duties.

Specific Duties & Responsibilities

Procedural Knowledge

• Sort Lockboxes; flag EFT monies.

• Post payments and rejections (manual & electronic) in Epic.

• Posts Time of Service, credit card deposits and journal vouchers to the Epic system.

• Interacts with clinic and billing office staff.

• Post auto self-pay file.

• Obtains documentation, organizes, prepares and posts negative remittances from third party payers continuing to track until resolved.

• Reconciles source document totals to Epic daily.

• Initiates paperwork for misdirected and incorrect payments and forwards to refunds.

• Researches canceled checks to determine destination and procures misdirected payments.

• Initiates paperwork and the necessary back-up documentation for journal voucher transfers.

• Moves payments to pending balances in multiple groups on the Epic system.

• Accurately maintains online Refund Distribution Sheets.

• Completes month-end closing.

Technical Knowledge

• Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).

• Working knowledge of JHU/ PBS Billing Applications.

• Provides feedback regarding problems to management.

Professional & Personal Development

• Participate in on-going educational activities.

• Assist in the training of staff.

• Keep current of industry changes by reading assigned material on work related topics.

• Complete three days of training annually.

Service Excellence

• Must adhere to Service Excellence Standards.

• Customer Relations.

• Self-Management.

• Teamwork.

• Communications.

• Ownership/Accountability.

• Continuous Performance Improvement.

Knowledge, Skills & Abilities

• Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.

Physical Requirements

• Able to sit in a normal seated position for extended periods of time.

• Able to reach by extending hand(s) or arm(s) in any direction.

• Finger dexterity required, able to manipulate objects with fingers rather than entire hand(s) or arm(s), e.g., use of computer keyboard.

• Able to communicate using the spoken and written word.

• Able to see within normal parameters and to hear within normal range.

• Capable of meeting deadlines and working well under pressure.

• Strong organizational skills.

• Aptitude for figures and attention to detail.

• Able to move about.

• Able to lift minimum weight, 10 lbs.

Minimum Qualifications

• High school diploma/GED required.

• Minimum of one year of experience in medical payment posting or in an accounting/bookkeeping specialty area is required.

• Additional education beyond minimum experience qualifications may substitute for required experience to the extent permitted by the JHU equivalency formula.

Classified Title: Payment Posting Specialist

Role/Level/Range: ATO 37.5/02/OC

Starting Salary Range: $15.510 - $25.00 HRLY ($37,913 targeted; Commensurate with experience)

Employee group: Full Time

Schedule: M-F 8:30AM-5PM

Exempt Status: Non-Exempt

Location: Hybrid/JH at Middle River

Department name: SOM Admin CPA Payments

Personnel area: School of Medicine

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Hybrid: On-site 1-2 days a week