We Are Hiring
Job Title: Patient /Visitor Liaison
Location: St. Vincent's Birmingham
Schedule: Full-Time, Night
As an Associate with St. Vincent's Health System-AL, you will have the opportunity to act as a liaison between guests, staff and patients to respond to patient and guest information inquiries.
Screen guests for COVID exposure by asking a series of questions and checking temperature.
Receives, screens, routes and/or responds to all incoming inquiries for information, directions or concerns.
Receives guest suggestions and complaints and escalates through proper channels.
Provides patient information in compliance with The Health Insurance Portability and Accountability Act (HIPAA) requirements and organizational privacy policies.
Identifies and reports issues of safety and maintenance.
Assists in improving patient satisfaction while keeping volunteer office management informed of potential problems. Anticipates family's needs and resolves issues before they become a major source of concern.
St. Vincent's Health System, part of Ascension, is made up of St. Vincent's Birmingham, St. Vincent's Blount, St. Vincent's East, St. Vincent's St. Clair, St. Vincent's One Nineteen Health and Wellness, and the St. Vincent's Ambulatory Healthcare Network, which includes a wide range of services, from family care to home health. Together, we provide a special brand of personalized, compassionate care that balances high touch with high tech, meeting the needs of people in more than 40 communities.
St. Vincent's Birmingham Hospital:
St. Vincent's Birmingham is located downtown and it has over 400 beds and provides space for many physician offices. We are currently in a large renovation project to create more patient rooms and waiting areas. St. Vincent's provides care for many patients within the downtown area and surrounding communities. Known for our Birth Suites and Ortho Sports service line, St. Vincent's has a strong reputation in the Birmingham as the hospital of choice for many services and the hospital is easy to get to from any location.
St. Vincent's Birmingham (Downtown) -
Largest faith-based, not for profit hospital in Birmingham.
Currently renovating hospital rooms and waiting areas.
Expansion of our parking decks to accommodate patients and employees.
Free parking for our associates.
Several satellite parking lots available with free shuttle service to the hospital.
Friendly family environment.
"Where Babies come from!"
World renowned Andrews Sports Medicine Orthopedic Center.
Downtown location appeals to those that love city life, just minutes from great restaurants, entertainment, historical sites and affordable housing.
Skilled staff that care about the patients and each other.
Why Join Ascension?
Ascension (www.ascension.org) is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 156,000 associates and 34,000 aligned providers. The national health system operates more than 2,600 sites of care - including 151 hospitals and more than 50 senior living facilities - in 21 states and the District of Columbia, while providing a variety of services including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension's own group purchasing organization.
Service of the Poor
Our Vision: To be the recognized healthcare Employer of choice.
Equal Employment Opportunity
As an equal opportunity employer, St. Vincent's and all its ministries comply with all applicable employment laws and regulations. In order to provide equal employment opportunities to all individuals, employment decisions at St. Vincent's and all its ministries based on merit, qualifications and abilities.
Employment decisions are made without regard to race, color, disability, protected veteran status, sexual orientation, national origin, age or any other characteristic protected by law.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
St. Vincent's participates in the Electronic Employment Verification Program. Please click the E-verify link below for more information.
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