Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsyvlania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.
Working as the Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.
Exhibits the ability to understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics
Understands and is able to determine, explain, and develop dispatcher logic and transporter activities; monitors and supervises dispatcher activity
Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate
Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC
Orients, trains, and develops all levels of personnel such as; dispatchers, trainers, transporters, couriers, drivers, and elevator operators
Maintains a teamwork environment of highly motivated associates
Assists unit director in achieving financial objectives; ensures department operates within budget; assists controlling departmental expenses
Two-year college degree or equal-related experience preferred; high school diploma/GED required
Management experience in hospital environment and/or patient transportation highly desired
Effective organizational and time management skills
Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity
Excellent judgment skills for problem solving of performance of associates', the coordination of hospital activities, and enforcement of policies in stressful situations
Excellent interpersonal skills necessary; ability to interact with a wide range of staff and hospital personnel in a professional manner; customer service skills must be strong, genuine and noticeable
Effective verbal, listening and written communication skills
Basic computer skills utilizing a Windows-based Operating System: ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues
Must be open to working a varied/flexible schedule
Apply to Crothall today!
Crothall is a member of Compass Group USA
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