Patient Support Service Supervisor, Telemetry Tech - 130340

Payroll Title:

PAT SUPP SVC SUPV 1

Department:

HILLCREST CRIT CARE SUP SVCS

Hiring Pay Scale

$32.18 - $38.46 / Hour

Worksite:

Hillcrest Medical Center

Appointment Type:

Career

Appointment Percent:

100%

Union:

Uncovered

Total Openings:

2

Work Schedule:

8 Hour Shifts, Sunday-Saturday, rotating weekends and holidays

#130340 Patient Support Service Supervisor, Telemetry Tech

Filing Deadline: Tue 6/25/2024

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UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

Two positions are available: one for a day shift and one for a night shift. Candidates must be willing to work rotating weekends and holidays.

UCSD Layoff from Career Appointment: Apply by 6/13/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 6/25/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

The Patient Support Services Supervisor supports the Hillcrest Critical Care Support Services by managing the administrative operations of multiple patient support services departments for the Medical Center. Administrative oversight includes developing objectives and policies, developing and monitoring department budgets, evaluating department productivity and personnel performance, and evaluating requests for new or additional services for departments under direction. Activities also include contributing to strategic planning and directing all activities of patient support services departments through subordinate staff.

Provides administrative oversight includes developing objectives and policies, developing and monitoring department budgets, evaluating department productivity and personnel performance, and evaluating requests for new or additional services for departments under direction. Activities also include contributing to strategic planning and directing all activities of patient support services departments through subordinate staff.

MINIMUM QUALIFICATIONS

• Seven (7) years of relevant telemetry monitoring experience/ training to include at least two (2) years of lead/supervisory experience OR a Bachelor's degree in a related area and three (3) or more years of relevant experience.

• Successful completion of a Telemetry ECG technician program, Telemetry Tech orientation, or EKG Class.

• BART or BLS certification at time of hire with commitment to get BART within six months of hire date.

• Ability to supervise administrative and / or para-technical team. Ability to motivate and inspire staff.

• Strong knowledge of applicable patient care support activities and systems.

• Knowledge of internal policies, relevant federal and state laws and regulations. Ability to apply knowledge to identify compliance risks.

• Working knowledge of human resources activities including the ability to monitor, evaluate, and document employee performance.

• Ability to employ critical thinking to analyze issues, develop recommendations, and resolve problems.

• Strong written, verbal and interpersonal communication skills.

• Ability to collaborate effectively across all levels of organization.

• Working knowledge of business software, EHR systems and relevant specialized clinical applications. Ability to produce reports.

PREFERRED QUALIFICATIONS

• Epic, UCSD Paging & Scheduling Systems.

SPECIAL CONDITIONS

• Two positions are available: one for a day shift and one for a night shift. Candidates must be willing to work rotating weekends and holidays.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $67,200 - $119,600 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $32.18 - $57.28

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.