Patient Services Supervisor - Baltimore, MD

Compass Group USA Inc Baltimore , MD 21203

Posted 2 months ago

Posted Date: Oct 7, 2020

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafs feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

Summary:As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level manager who is seeking a career avenue into the food service industry.

Essential Duties and Responsibilities:

  • Ensures patient and client satisfaction meeting and exceeding stated expectations.

  • Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.

  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.

  • Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.

  • Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.

  • Performs other duties as assigned.

Qualifications:

  • 2 years of food service experience.

  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.

  • Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.

  • Supervisory, leadership, management and coaching skills.

  • Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.

  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

  • ServSafe Certification is preferred.

Apply to Morrison Healthcare today!

Morrison Healthcare is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Req ID: 427237

Morrison Healthcare

YVONNE GRAHAM

SALARIED EXEMPT

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Director OF Patient Transport Baltimore

Compass Group USA Inc

Posted 1 week ago

VIEW JOBS 11/18/2020 12:00:00 AM 2021-02-16T00:00 Posted Date: Nov 16, 2020 Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary Job Summary: Working as a Director, you will be responsible for the effective leadership of Patient Transportation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. You will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and hospital activities. Key Responsibilities: * Responsible for the accuracy and timeliness of financial data and statistics * Develops and recommends department operating budget * Coordinates transportation activities and services with other hospital departments * Maintains records and statistics for administrative and regulatory purposes * Plans, organizes, directs, coordinates, and supervises functions and activities of the department * Establishes work standards and work flow * Establishes and implements policies and procedures for departmental operations * Demonstrates good communication skills with clients * Ensures compliance with all regulatory agencies * Proactive in the achievement of the facility goals and objectives * Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software Preferred Qualifications: * Four year college degree or equal related experience required * Previous hospital patient transportation experience is preferred * Supervision of staff employees required * Ability to analyze and interpret financial and other data * General business acumen * Excellent interpersonal skills. * Service/quality attitude * Ability to plan, organize, and achieve effective time management * Ability to work under pressure and meet established goals and objectives * Public speaking skills a must Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Req ID: 435401 Crothall Healthcare TRISHA SOMMERNESS SALARIED EXEMPT Compass Group USA Inc Baltimore MD

Patient Services Supervisor - Baltimore, MD

Compass Group USA Inc