Patient Services Specialist

Position Description

This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.

Preferred Qualifications

• Neurology Clinic experience.

• Customer Service experience.

• Multi-phone experience.

• Experience functioning in a high-paced environment.

• Experience with insurance and/or Medicaid.

• Experience with HIPPA regulations.

Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.