Patient Services Specialist-Rms (Pediatrics/Transmountain)

Position Description

This position is responsible for assuring smooth operations of the entry referral management process. Employees in this position are responsible for creating and maintaining database by entering new and updated patient and account information in all systems. Organizing, updating, and maintaining all incoming documentation pertaining to referral process.

Preferred Qualifications

• Knowledge of basic office equipment and computer skills (PC, Telephone, 10-key, Excel, Power Point and Word)

• Knowledge of the various managed care plans and private insurances

• Knowledge of referral and authorizations process

• Strong communication skills

• Ability to interact effectively and efficiently with others

• Ability to work in a busy, fast paced environment

• Ability to understand and follow direction

• Some knowledge of medical procedures

• Ability to communicate effectively and professionally with a variety of people

• Ability to work well with different levels of staff

• Willing to work extended hours and on occasions on Saturday

• Bilingual - English and Spanish

Required Qualifications

• A High School diploma or GED

• 1-year Customer Service, office, or related experience

• Additional education may substitute for the experience requirement