Patient Services Specialist - Medical Front Office - Full Time - Fort Worth (Bryant Irvin)

Select Medical Corporation Fort Worth , TX 76102

Posted 2 months ago

Overview

Baylor Scott & White Institute for Rehabilitation

Fort Worth, Texas

Patient Service Specialist (PSS)

Outpatient Rehab

Full Time

Looking for a customer service oriented person to handle front office activities in a fast paced environment.

Responsibilities

Candidate will ensure all activities that directly affect billing for services provided are accurate, timely, and fully documented. Provide efficient cash collection through excellent reimbursement practices while ensuring compliance with relevant laws, regulations, and established company policies and compliance programs.

Qualifications

High School Diploma or equivalent required Courses in bookkeeping and accounting OR work experience in a healthcare or related setting. One to two years medical billing and administrative experience preferred.

Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians. Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Additional Data

Baylor Scott & White Institute for Rehabilitation, a joint venture between Baylor Scott & White Health and Select Medical, carries a well-known reputation for patient care and exceptional quality outcomes. We serve all people through exemplary healthcare, education, research and community service.

Since opening in 1981, our flagship inpatient rehab hospital in Dallas has received repeated recognition by U.S. News & World Report as one of the best rehab hospitals in the nation. All of our inpatient hospitals are accredited by The Joint Commission, including specialty accreditation for our stroke rehab programs. And for five consecutive years we have been recognized as a "Best Place to Work" by the Dallas Business Journal.

With the combined expertise of our joint venture partners, Baylor Scott & White Rehabilitation has become one of the most recognized and largest rehabilitation providers in the nation. We have continuously grown in size, scope and excellence across North Texas, and in the summer of 2018 our footprint has expanded to include new partners in Central Texas. With this expansion, we have more than 2,300 talented, caring and compassionate team members working in the following environments:

  • 4 inpatient rehab hospitals (free-standing)
  • 2 inpatient rehab units in Baylor Scott & White Health acute hospitals
  • 9 acute therapy units in Baylor Scott & White Health acute hospitals
  • 87 outpatient therapy locations (and growing)
  • A home health division covering all of North Texas

Select Medical is an equal opportunity employer committed to dealing with employees in a nondiscriminatory manner and based on job-related qualifications and abilities. The Company will recruit, hire, train, and promote all persons without regard to race, color, sex, religion, national origin, veteran status, age (40 and over), marital status, disability or history of disability (except where physical or mental abilities are a bona fide occupational qualification) or any other protected status.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Gift Card Retail Representative Seasonal Clearfork Fort Worth

Milk + Honey Spa And Salon

Posted Yesterday

VIEW JOBS 11/29/2020 12:00:00 AM 2021-02-27T00:00 <div style="text-align: center;"> <div style="text-align: center;"> <div dir="ltr" style="text-align: left;">After completing her MBA at The University of Texas at Austin, Alissa decided to forgo a traditional post-MBA job and instead launched milk + honey spa. Not only did she see an opportunity in Austin for a luxury day spa, but it was important to her to build something that made — and continues to make — others feel great. In January 2006, she launched milk + honey, and today, it encompasses a thriving collection of six spas in Austin, Houston and Fort Worth. In 2014, she launched milk + honey’s line of hyperclean, organic, and effective bath and bodycare products — with skincare debuting in 2019.<br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6"> </b><br /> milk + honey's core Four Principles remain an ever-present foundational part of our processes, culture, and growth.<br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6"> </b><br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6">Care. </b>Be kind, compassionate, and listen to one another.<br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6">Thrive. </b>Enjoy what you do and push yourself to improve.<br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6">Inspire. </b>Surprise, delight, and go above and beyond.<br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6">Simplify. </b>Do more with less.<br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6"> </b><br /> Named one of Austin Business Journal's "Best Places to Work," milk + honey is deeply committed to helping you achieve your personal and professional goals. We believe that happy employees, through training, wonderful service, and an encouraging environment result in happy clients who return often.<br /> <br /> The <strong>Gift Card + Retail Representative</strong> performs a full spectrum of duties designed to provide milk + honey’s guests with a high-quality experience by ensuring exceptional customer service and supporting our fellow Partisans. <em>This is a seasonal position [Nov 2020 - Jan 2021] with potential to grow into a permanent position, if interested.</em><br /> <br /> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6">Essential </b><b id="docs-internal-guid-c142295c-7fff-5f93-bb67-274d1d2d228b">Gift Card + Retail Representative</b><b> Duties:</b> <ul> <li style="padding: 0; margin: 0;">Provide superior customer service while encompassing milk + honey brand standards</li> <li style="padding: 0; margin: 0;">Greet clients with a warm welcome as soon as they walk through the door.</li> <li style="padding: 0; margin: 0;">Be positive, outgoing and energetic</li> <li style="padding: 0; margin: 0;">Contribute to established customer satisfaction score by providing superior and authentic customer service</li> <li style="padding: 0; margin: 0;">Have the desire and ability to exemplify milk + honey’s 4 Principles in every interaction with clients and coworkers</li> <li style="padding: 0; margin: 0;">Educate clients on retail items, achieve and maintain a retail to service sales ratio that is appropriate for growth within your location</li> <li style="padding: 0; margin: 0;">Elevate the client experience by offering enhancements and additional services to gift certificate purchases</li> <li style="padding: 0; margin: 0;">Use our operating system effectively to process customer orders for retail and gift certificate purchases</li> <li style="padding: 0; margin: 0;">Help maintain the retail area, communicate with management about product feedback, stock levels, etc.</li> <li style="padding: 0; margin: 0;">Assist with light housekeeping (picking up glasses in lounge, robes in locker room)</li> <li style="padding: 0; margin: 0;">Complete side work and daily tasks as directed by co-workers or managers</li> <li style="padding: 0; margin: 0;">Exhibit time management skills and ability to self-start, possess the ability to prioritize tasks</li> <li style="padding: 0; margin: 0;">Correspond in a friendly, professional manner via email, over the telephone, and over live chat</li> <li style="padding: 0; margin: 0;">Participate in discussions and help find solutions</li> <li style="padding: 0; margin: 0;">Possess an unflappable demeanor in time of high-stress and chaos</li> <li style="padding: 0; margin: 0;">Display a genuine team spirit and flexible attitude</li> <li style="padding: 0; margin: 0;">Exhibit flexibility with the work schedule to be available in the evenings, on weekends and some holidays</li> <li style="padding: 0; margin: 0;">Adhere to all Attendance and Punctuality policies in the milk + honey Partisan Handbook</li> <li style="padding: 0; margin: 0;">Adhere to any and all protocol changes issued by management</li> <li style="padding: 0; margin: 0;">Ability to hear so as to effectively understand client needs</li> <li style="padding: 0; margin: 0;">Ability to sustain reasonable physical activity for the duration of a scheduled shift</li> <li style="padding: 0; margin: 0;">Ability to lift up to 25lbs</li> </ul> <b id="docs-internal-guid-4df7ce0e-7fff-bda1-5fe5-c1429aa251a6">Qualifications and Experience</b> <ul dir="ltr"> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Professional communication skills, both written and verbal</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Must have schedule availability to include evenings, weekends, and holidays</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Prior experience in retail, hospitality or salon/spa industry strongly preferred</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Must have a minimum of two years customer service experience, management experience a plus</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Experience with salon/spa software and Microsoft office is preferred though general computer knowledge is required</li> <li style="padding: 0; margin: 0;" style="padding: 0; margin: 0;">Natural ability to sell and educate clients on products and treatments</li> </ul> milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.<br /> <br /> <img alt="" src="https://i.imgur.com/7u6MsYh.png?1" /></div> </div> </div> Milk + Honey Spa And Salon Fort Worth TX

Patient Services Specialist - Medical Front Office - Full Time - Fort Worth (Bryant Irvin)

Select Medical Corporation