Patient Services Specialist - Radiology (Per Diem, Days)

Harborview Medical Center

• Radiology Administration has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

Per Diem

10:30 am

• 7:00 pm

POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth

DEPARTMENT DESCRIPTION

Radiology Services at UW Medical Center

• Montlake is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.

From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.

All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.

We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.

Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.

PRIMARY RESPONSIBILITIES

Answer, screen, and triage all telephone calls with departmental communication system, and utilize departmental pager system to contact on-call personnel and Radiologist as needed.

Schedule Radiology procedures.

Respond to patient questions, and provide directions to different clinics, units, parking, and eating facilities.

Maintain confidentiality of patient information.

Communicate information to patients, agencies, departments, physicians, and the community such as registration policies, insurance coverage, billing procedures, radiology scheduling procedures, and guidelines and instructions for different procedures/exams.

Assist patients in completing various documents such as procedure forms for exams and other patient paperwork.

Facilitate patient check-in and check-out, verify patient identity, and coordinate interpreter services for patient.

REQUIRED POSITION QUALIFICATIONS

High school graduation or equivalent AND

One year of healthcare, administrative, or customer service experience

OR

An equivalent combination of education/experience

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center

• Montlake, UW Medical Center

• Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Be part of our team. Join our mission to make life healthier for everyone in our community.