Patient Services Specialist 2 (Full Time Days)

UW Medicine Primary Care

• Issaquah has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

Full-time, 100% FTE (40 hours per week)

Day Shift

POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth

DEPARTMENT DESCRIPTION

Located just off of I-90 near the Issaquah Transit Center, UW Medicine Primary Care

• Issaquah board-certified providers offer a complete spectrum of primary care services including family medicine, internal medicine, behavioral health, travel medicine, nutrition services, sleep medicine and aesthetic medicine.

PRIMARY RESPONSIBILITIES

Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging

Scheduling provider and ancillary service appointments

Obtaining patient demographic, financial, and clinical information

Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery

Other Duties as Requested

REQUIRED POSITION QUALIFICATIONS

High school graduation or equivalent AND

One year of healthcare, administrative, or customer service experience

OR

An equivalent combination of education/experience

ABOUT UW MEDICINE PRIMARY CARE

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.

UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center

• Montlake, UW Medical Center

• Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Find your place at Washington's only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.