Swedish Medical Group is looking for a Patient Services Representative (1.0 FTE, Days) to work in Swedish Neurology Edmonds at Swedish Medical Group in Edmonds, WA.
Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff.
In this position you will:
Greet and check-in patients and visitors in a friendly, courteous manner in person and on the phone; direct flow of patients and calls
Collect and verify accurate and complete demographic information from patient or family member. Accurately enter all data into the information system and update established patient files as necessary
Ensure proper referrals and authorizations are in place at time of check in
Perform screening function with patients to determine appropriate staff/departments to best meet patient needs and refer appropriately
Oversee the processing of all clerical records and information for clinic patients including cashiering, encounter forms, patient charts, etc.
Required qualifications for this position include:
Preferred qualifications for this position include:
Electronic Medical Records (EMR) experience
Previous experience in a healthcare setting
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.
Swedish Health Services