Patient Services Representative, Emergency Department - Per Diem

Job Type: Per Diem

Time Type: Part time

Work Shift: Rotating (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

Beth Israel Deaconess Milton is committed to improving the health of our community by providing exceptional, personalized health care with dignity, compassion and respect.

Beth Israel Deaconess Milton is seeking a Patient Service Representative. The Patient Service Representative is responsible for obtaining accurate complete and factual information relative to the registration of patients for the purpose of legal records while maintaining patient confidentiality. This is a position of high customer service with patients and physicians both in person and by phone.

Hours: per diem

This position is part-time, needed for coverage in ER any shift.

DUTIES AND RESPONSIBILITIES:

Obtains identification, appropriate signatures and/or copies of insurance cards.

Responsible for entering into computer accurate patient demographic information.

Verifies insurance eligibility and address verification when necessary with online verification systems.

Answer phones

Notifies Admitting or Nursing Supervisor with appropriate information for bed placement of Admissions.

Reconcile charts

Collects copayment and reconfirms insurance and demographic information in the Emergency Room upon discharge.

Prepares accurate daily statistical and other reports as deemed necessary.

Required Qualifications:

High school diploma or equivalent

Prior hospital or physician office work experience in directly communicating and providing service to patients

Knowledge of, and experience working with, Third Party Insurance and Authorizations.

Excellent interpersonal and computer skills required.

Meditech experience preferred.

It is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.

Job Description:

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment.