Twin Cities Orthopedics Chaska , MN 55318
Posted 3 weeks ago
The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner.
This is a part-time (0.4 FTE) position with scheduling flexibility and is based out of Catalyst Medical Clinic in Watertown, MN. Additionally, the person who fills this role may also spend some time in our clinic in Chaska, MN.
Catalyst Medical Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.
About this position:
Greets all patients that enter the clinic within a reasonable amount of time
Obtains all demographic and billing information to assist in accurate and timely billing procedures
Photocopies patients' insurance cards, obtain signatures, perform registration protocol, and check patients in
Answers phones within a reasonable amount of time
Schedules appointments
Reviews Provider's schedules on a daily basis for days off and schedule flow
Has a general understanding of the Medical Records area to follow written protocol and understand confidentiality, legal, and payment rules to release information
Fully participate and contribute to the patient centered health care
Any and all other duties as assigned
Education and Experience Requirements:
High School diploma/GED or equivalent
Customer service experience, telephone skills, and Windows computer skills
Working knowledge of clinical front desk preferred
Notes:
Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Twin Cities Orthopedics