Patient Services Representative

Aspen Dental New Iberia , LA 70560

Posted 4 weeks ago

Position Summary

Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients.

About Aspen Dental-branded practices

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

Responsibilities

  • Greet and check in patients in a friendly manner.

  • Collect co-payments and verify insurance coverage.

  • Schedule and confirm patient appointments.

  • Prepare new patient charts neatly and accurately.

  • Various office duties as assigned by Office Manager.

  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.

  • Collect and post payments and record receipts.

  • Balance nightly deposits and complete credit card processing.

Minimum Education and Experience

  • High School Diploma or equivalent.

  • Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred.

  • Self-motivated with the ability to exceed patient expectations.

  • Excellent organizational skills to effectively handle multiple tasks.

  • Flexibility to support change, with varying schedules as necessary.

  • Possess excellent interpersonal communication skills.

  • Resume must demonstrate stable employment history.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Inside Sales Representative Inbound

Aggreko

Posted 1 week ago

VIEW JOBS 6/8/2019 12:00:00 AM 2019-09-06T00:00 Sometimes Promoting, Sometimes Recruiting. Always Orange. About Aggreko plc: Around the world, people, businesses and countries are striving for a better future. A future that needs power and the right conditions to succeed. That's why at Aggreko, we work 'round the clock, making sure our customers get the electricity, heating and cooling they need, whenever they need it – all powered by our trademark passion, unrivaled international experience and local knowledge. From urban development to unique commercial projects and even humanitarian emergencies, we bring our expertise and equipment to any location, from the world's busiest cities to some of the most remote places on earth. Every project is different, so we listen first and design a system supported by our service anywhere, to any scale. Transforming the lives and livelihoods of individuals, organizations and communities across the globe. About us: We're the people who use our big boxes to make a massive difference. We believe in the positive impact of power and the ability to control temperature. We believe what we do opens opportunity and creates potential for individuals, communities, industries and societies over the world. We believe when we work together, we can do anything. We believe in the power of our team. We're the people who keep the lights on. And we recruit the best talent, too. Our four values help us get even better at what we do. It's the Aggreko way of working – we call it Always Orange. Always Orange means: Being dynamic: We're nimble and are always ready to react to an ever-changing world. Being expert: We know our stuff, we're great under pressure and we thrive in our busy, fast-paced, deadline-driven environment. We use our experience to make a difference. We know how to challenge, and we have the courage of our convictions. Being together: We play for Team Aggreko and value the expertise of everyone around us. We're accountable and we hold others to account. Being innovative: We never miss an opportunity to learn, to look out, or to be better. About this Job: We are searching for an Inside Sales Representative - Inbound to base out of New Iberia, LA. The Inside Sales: Inbound Representative role is a transnational sales representative with a sole focus on incoming calls to the business. This responsive role drives the qualification of inbound call leads and both closes sales and disseminates more complex leads to other sales representatives. The transnational nature of the role drives a focus on speed to resolution as opposed to relationship building. In addition, one of the openings will preferably be a bilingual team member (English/Spanish). Sound like you? Here's what you'll need to demonstrate: Customer Focus * Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; Process Management * Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources. Negotiating * Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing Timely Decision Making * Makes decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure; able to make a quick decision. Listening * Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees. Problem Solving * Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers. Desired Skills: We're Experts. You'll have the following experience: * Degree qualification preferred or relevant experience * Sales Process Proficiency or prior formal training in a sales process. * Proven Customer Service Skills * Proven track record of utilizing CRM * Sector and Applications knowledge preferred * Good product awareness * PC literacy in a Microsoft environment Your key responsibilities: We're Dynamic & Innovative. In an ever-changing business you will be nimble in seizing opportunities to pioneer effective ways to meet and exceed your responsibilities: * Responsible for closing transactional sales from incoming calls * Accountable for converting incoming calls generated by marketing campaigns into sales. * Responsible for small transactional sales only * Responsible for determining opportunity % of incoming opportunities. * Not responsible for maintenance of customer relationships * Effectively resolves general customer needs or requests independently 80% of the time and efficiently works to pass leads to other representative's - balance of time. * Data input into CRM as required and appropriate * Creates and maintains relationships at key levels with Inside and Field Sales representatives The people you'll work with: We're Together. In this role, you will have the opportunity to directly contribute to the success of your colleagues and interact with the wider Aggreko team. Other information you should know: Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent periods are spent sitting and standing in the same location. While performing the duties of this job, the employee may occasionally be required to move about or lift light objects (typically less than 15 lbs.) Work Environment: The regular work environment is usually an office setting with conditions typical of an office. The employee may infrequently be exposed to other conditions, such as outside weather conditions. The work environment usually has a quiet to moderate noise level. You may be asked or required to work after regular business hours including nights, weekends, and holidays. Disclaimer: This information should not be construed as the position's exclusive standards. Performing other assigned duties is required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Employees are responsible for knowing and following all company policies and procedures and Federal, State, and Local governmental regulations including Environmental Health and Safety requirements while working and representing Aggreko. Compensation and Benefits * Competitive compensation * Profit Sharing * Stock Purchase Plan * Company paid - industry leading benefit plan including retirement with lucrative company match; paid leave, 10 paid holidays and a full insurance offering including medical, dental, life, vision, prescription drug, AD&D, and disability plans. At Aggreko, we're leading with confidence, bringing advanced rental energy solutions to the world, and providing you with pathways for success. If you are interested in joining our dynamic team, please submit your resume today. Aggreko is an Equal Opportunity and Affirmative Action Employer, Minorities/Women/Veterans/Disabled. Aggreko New Iberia LA

Patient Services Representative

Aspen Dental