Patient Services Representative

Aspen Dental Marion , IN 46952

Posted 2 months ago

Position Summary

Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients.

About Aspen Dental-branded practices

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.


  • Greet and check in patients in a friendly manner.

  • Collect co-payments and verify insurance coverage.

  • Schedule and confirm patient appointments.

  • Prepare new patient charts neatly and accurately.

  • Various office duties as assigned by Office Manager.

  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.

  • Collect and post payments and record receipts.

  • Balance nightly deposits and complete credit card processing.

Minimum Education and Experience

  • High School Diploma or equivalent.

  • Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred.

  • Self-motivated with the ability to exceed patient expectations.

  • Excellent organizational skills to effectively handle multiple tasks.

  • Flexibility to support change, with varying schedules as necessary.

  • Possess excellent interpersonal communication skills.

  • Resume must demonstrate stable employment history.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Female Patient Care Technician (Part Time)


Posted 3 days ago

VIEW JOBS 11/14/2019 12:00:00 AM 2020-02-12T00:00 ENTRY LEVEL At Averhealth, our mission is to reclaim lives, unite families, and strengthen communities by creating and providing the smartest, most innovative solutions for substance use disorder treatment and recovery. We seamlessly integrate every element of our clients' testing needs including collections, laboratory services, results reporting, and every step in between. By joining Averhealth, you will become part of a friendly and fast-growing organization with an important purpose. Averhealth has a direct impact on someone's road to recovery. * Part Time (20 to 30 hours/week) * Monday through Friday 11:40 am to 5:15 pm * Weekend's and Holiday's 1:45 pm to 5:15 pm ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:. * Conducts directly observed collection of urine, oral fluid, and hair follicle specimen. * Checks-in clients. * Enters new-client data into program management database. * Engages in regular interaction with customers (i.e. judges, prosecutors, probation officers, and treatment counselors). * Maintains cleanliness of the collection area. * Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES * High school diploma or equivalent combination of education and experience required. * Accredited 2-4 years college degree or certificate highly desirable. * Exemplary customer service experience including client relationships and job knowledge. * Outstanding attention to detail and ability to complete the job with no errors. * Excellent oral and written communication skills. * Ability to follow directions and procedures * Ability to maintain confidentiality. * Skill in the use of computers; especially Microsoft Word, Excel and Outlook. * Due to the functions of this position, the role must be filled by a female. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. * Work inside a clean, well-lit, and well-ventilated office. * While performing the duties of this position, the incumbent is regularly required to talk or hear. * The incumbent frequently is required to use hands or finger, handle, or feel objects, tools or controls. * The incumbent is frequently required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. * The incumbent must occasionally lift and/or move up to 25 pounds. * The noise level in the work environment is usually moderate. * The incumbent will be exposed to bodily fluids. COMPENSATION AND BENEFITS * $13.00/hour based upon experience and qualifications. * 401(k) * Paid Time Off * Employee Referral Bonus * Community Outreach Program * and More! Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Avertest Marion IN

Patient Services Representative

Aspen Dental