Tower Health Pottstown , PA 19465
Posted 6 days ago
Job Summary
The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The Patient Services Representative is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
Qualifications
Education Requirements
Required Skills
Computer Skills to include use and navigation
Customer Service Skills
Detail Oriented
Excellent Communication Skills
Excellent Interpersonal Skills
General Clerical Skills
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Multi Line Telephone Operational Skills
Organizational Skills
Tower Health