Patient Services Rep / General Surgery South

Overview

Join our team as a day shift, full-time, General Surgery Patient Services Rep in Tulsa, OK.

Fulfilling your purpose begins here:

People First, Always. Here's how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more

Your team is bigger than your department:

• Utica Park Clinic, founded in 1982, is a multi-specialty medical group with more than 300 employed physicians and advanced practice providers representing over 25 specialties across 80 plus clinics in Oklahoma.

• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

Responsibilities

• This is a Multi-faceted position consisting of customer service, insurance verification, registration, payment collection and data entry and referrals.

• Responsible for ensuring patient flow, medical record availability and completeness, scheduling physician/provider appointments and maintenance of physician appointment schedules.

• Receives and greets patients and visitors, ascertaining their needs and assisting them in a timely and courteous manner.

• Answers telephone promptly in a customer friendly manner.

• Collects and verifies accurate patient information and enters into registration system. Receives payment for services and correctly completes charge slips for data entry.

• Committed to being a team player by performing all duties as required or assigned to provide quality patient care.

• The individual will also have responsibility to uphold the policies and procedures of Hillcrest Healthcare System.

Qualifications

Job Requirements:

• High School Diploma or GED

Preferred Job Requirements:

• Previous customer service experience preferred

• Previous medical office experience would be a plus