Sodexo USA Exeter , NH 03833
Sodexo is seeking a Patient Services Manager for our Exeter Hospital, a vibrant 100 bed acute care hospital located in the Seacoast area of New Hampshire.
As our Patient Services Manager 2, you will manage a top tier patient services program. Your success will be measured by your ability to:
Work with food production and other managers to oversee daily operations to ensure a smooth flow of food services to patients
Effectively manage a patient tray line operation
Exceed Sodexo standards for Gold Check and the patient experience
Evaluate and develop service levels for the overall Patient Services Program
Deliver high quality food service
Achieve company and client financial targets and goals
Develop and maintain client and customer relationships
Creating a positive environment
Ensuring Sodexo Standards
The successful candidate will possess food management experience with a focus on patient and retail operations, a solid understanding of food safety and sanitation guidelines, computer literacy as well as excellent leadership, communication and customer service skills. #ANFP #RDMGT #LI
Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.
Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.
Establishes operating standards, implements quality improvements and communicates them to employees.
Performs audits and prepares reports.
Qualifications & Requirements
Basic Education Requirement
Associate's Degree Basic Management Experience
2 years Basic Functional Experience
2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.