Patient Services Manager 2

Sodexo USA Atlanta , GA 30301

Posted 3 weeks ago

Unit Description

Sodexo is seeking to fill a Resource Patient Services Manager position for the greater Atlanta, GA area. This individual will be responsible for overseeing patient meal services and driving patient satisfaction! This resource position will last up to one year and the candidate must reside in the Greater Atlanta market. This person will be able to apply into other Sodexo opportunities while in this role.

Are you the experienced food service manager we're seeking?

We are looking for candidates who can:

  • implement performance improvement and quality assurance programs targeted to improve customer satisfaction;
  • monitor patient tray operations and daily meal rounding;
  • interact with patients and the nursing staff;
  • perform tray assessments, training, stocking/inventory of the floors; and
  • perform some HR functions and direct supervision of hourly associates.
  • has high volume experience in patient services and experience with Sodexo's At Your Request Meal program.

The ideal candidate will have the following:

  • Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies

  • Previous experience working in a high volume facility

  • Strong management skills, preferably in health care but not necessarily if you are also a dietitian

Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo's unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance every day.

Position Summary

Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.

  • Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.

  • Establishes operating standards, implements quality improvements and communicates them to employees.

  • Performs audits and prepares reports.

Qualifications & Requirements

Basic Education Requirement

  • Associate's Degree Basic Management Experience

  • 2 years Basic Functional Experience

  • 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

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Patient Services Manager 2

Sodexo USA