Patient Services Manager 2

Job Description

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Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

If you have extensive management experience in a healthcare environment- you are encouraged to apply now!

Sodexo is seeking for Patient Services Manager 2 at Virginia Hospital Center in Arlington, VA . VHC Health is a 453-bed not-for-profit teaching facility and designated as a Magnet hospital by the American Nurses Credentialing Center and a proud member of the Mayo Clinic Care Network - a national network of independent healthcare organizations.

If you have extensive experience in a healthcare environment - you are encouraged to apply now!

As the Patient Service Manager, you will provide oversite to the hospital's Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance.

Job Responsibilities include:

• Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.

• Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.

• Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.

• Accountable for the execution of service quality and ensures customer and client satisfaction.

• Conduct patient rounding

• Host monthly diet education classes with Nutrition Assistants

• Be the onsite expert for the patient ordering system

Is this opportunity right for you? We are looking for candidates who have:

• excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
• passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
• knowledge of nutrition and specialized diets;
• experience with oversight of diet offices; and/or
• strong management skills, preferably in health care

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

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What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement

• Associate's Degree or equivalent experience

Basic Management Experience

• 2 years

Basic Functional Experience

• 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!