Patient Services Coordinator | P11 Head & Neck / Breast Surgery Inpatient Unit (Day/Eve Shift)

The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention.

Ideal candidate must have a high school diploma or equivalent and three years recent work experience. Good customer service and communication skills is key as you will be interacting with patients, family members, staff and physicians in person and over the phone. Scheduling patient's visits and physician's appointments. Must be willing to work a shift of: 7a-7p, 7a-3p and/or 3p-11p including rotating weekends/holidays.

Function Coordinates and schedules patient appointments.

Scope Impacts patient care services.

Essential Job Functions Schedules provider appointments, diagnostic tests, procedures, and treatments. Prepares and maintains daily appointment templates and/or patient records in One Connect. Communicates all pertinent information to families, physicians, team members, and other patient care areas. Prepares patient materials and documentation according to established procedures. Collects co-payments and validates patient insurance and demographics. Updates payment and patient information Reconciles One Connect cash drawer on a daily basis. Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).Ensures coordination of benefits and assignment of Hospital Account Record (HAR). Follows standard operating procedures for institution and center. Protects the security and confidentiality of patient information at all times.

Other duties as assigned.

QUALIFICATIONS

Education

Required: High school diploma or equivalent.

Preferred: Associate's degree in Business, Health Services Administration or related field.

Experience

Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.

Preferred: Experience in a patient care or healthcare administration setting.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 167494

• Employment Status: Full-Time

• Employee Status: Regular

• Work Week: Day/Evening, Rotating, Varied, Weekends

• Minimum Salary: US Dollar (USD) 39,000

• Midpoint Salary: US Dollar (USD) 48,500

• Maximum Salary : US Dollar (USD) 58,000

• FLSA: non-exempt and eligible for overtime pay

• Fund Type: Hard

• Work Location: Onsite

• Pivotal Position: No

• Referral Bonus Available?: No

• Relocation Assistance Available?: No

• Science Jobs: No