Patient Services Coordinator LPN Required (59270)

Gentiva Health Services, Inc. Sarasota , FL 34236

Posted 6 months ago

Compassionate care, uncompromising service and clinical excellence that's what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation's leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management

  • Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.

  • Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.

  • Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.

  • Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.

  • Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.

  • Completes requested schedules for all add-ons and applicable orders:

  • Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.

  • Schedules TIF OASIS collection visits and deletes remaining schedule.

  • Reschedules declined or missed (if appropriate) visits.

  • Processes reassigned and rescheduled visits.

  • Ensures supervisory visits are scheduled.

  • Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.

  • Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.

  • Verifies visit paper notes in scheduling console as needed.

  • Assists with internal transfer of patients between branch offices.

  • If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.

  • If clinical, may be required to perform patient visits and / or participate in on-call rotation.

Required Skills

  • Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices OR have at least 1 year of home health experience.

  • Prior packet review / QI experience preferred.

  • Coding certification is preferred.

  • Must possess a valid state driver's license and automobile liability insurance.

  • Must be currently licensed in the State of employment if applicable.

  • Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.

Required Experience

~MON~


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Services Representative

Aspen Dental

Posted 2 weeks ago

VIEW JOBS 9/30/2019 12:00:00 AM 2019-12-29T00:00 Position Summary Patient Service Representatives (PSR) play a vital role at Aspen Dental-branded practices. PSR's are the first point of contact for patients at a practice, and also have key responsibilities in the coordination of many day-to-day administrative office activities. Reporting to the Office Manager, this position provides general office support with a variety of clerical activities and related tasks. Commitment to continuous development and promoting from within means your career path is limitless. We're on a mission to give America a healthy mouth. PSR's who join an Aspen practice work for a licensed dentist and live that mission every day by supporting the non-clinical needs of your practice's patients and dental professionals. Not only can you maximize your career potential, but you can make a real difference in the lives of patients. About Aspen Dental-branded practices Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. Responsibilities * Greet and check in patients in a friendly manner. * Collect co-payments and verify insurance coverage. * Schedule and confirm patient appointments. * Prepare new patient charts neatly and accurately. * Various office duties as assigned by Office Manager. * Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary. * Collect and post payments and record receipts. * Balance nightly deposits and complete credit card processing. Minimum Education and Experience * High School Diploma or equivalent. * Candidates will have a minimum of two years experience in a healthcare office or fast-paced, highly interactive customer service environment - experience in the dental or medical industry with scheduling and verifying insurances preferred. * Self-motivated with the ability to exceed patient expectations. * Excellent organizational skills to effectively handle multiple tasks. * Flexibility to support change, with varying schedules as necessary. * Possess excellent interpersonal communication skills. * Resume must demonstrate stable employment history. Aspen Dental Sarasota FL

Patient Services Coordinator LPN Required (59270)

Gentiva Health Services, Inc.