Patient Services Coordinator
Licensed Practical Nurse
Downers Grove, IL, USA
Working Hours Per Week
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as necessary.
Works within the HCHB workflow structure as directed
Compile the daily schedules of clinical staff.
With the direction of the, Assistant Clinical Manager assigns POD clinicians to patients.
Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients and POD personnel.
Communicates with CFSS when order approval is holding scheduling
Completes all tasks/workflow on a daily basis, communicates with ACM regarding any workflow unable to be processed prior to end of shift.
Process appropriately all visits that have been sent back from clinicians.
Weekend rotation as needed
Other duties as requested by Management.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient in Microsoft Office suite.
Able to communicate patient needs effectively to clinical staff.
Excellent telephone and customer service skills.
Able to multi-task.
Able to problem solve.
Able to function as an integral part of the interdisciplinary team.
Able to work in a fast-paced environment.
EDUCATION and/or EXPERIENCE:
Be a LPN/LVN licensed in the state in which he/she practices
At least one year of clinical experience in a hospital or nursing home setting
At least one-year of scheduling experience preferred.
Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
Previous Home Health experience preferred
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
COMMENTS: This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
Residential Home Health and Residential Hospice is an Equal Opportunity Employer
Celtic Health Care