Patient Services Coordinator - Klahanie Primary Care

Swedish Health Services Issaquah , WA 98029

Posted 2 weeks ago

Swedish Medical Group is looking for a Patient Services Coordinator (1.0 FTE, Day Shift) to work in Primary Care at Swedish Klahanie in Issaquah, WA.

The Patient Services Coordinator is a key member of a primary care team consisting of a Provider, Registered Nurse, Medical Assistant and Patient Service Representative.

In this position you will:

  • Manage provider's daily schedule of patient appointments, working closely with the rest of the care team to adjust as needed for optimum patient care

  • Manage incoming calls, electronic messages, paperwork and fax transmissions from patients, pharmacies and other providers, routing to other care team members as necessary for signatures and timely responses

  • Coordinate patient check out process, including providing after-visit summaries, setting follow-up appointments, confirming lab or imaging orders, researching specialist referrals and authorizing medical record requests

  • Obtain pre-authorization from insurance providers as necessary for specialist referrals, imaging, and procedures

  • Educate patient to be accountable for their insurance benefit coverage when they have choices between in-network or out-of-network care

Required qualifications for this position include:

  • High school diploma or GED equivalent

  • Previous experience in a customer service capacity managing high-volume calls and appointment scheduling

  • Previous experience handling confidential information and documentation

  • Previous experience with computer data input

  • Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

Preferred qualifications for this position include:

  • Experience in a healthcare setting

  • Knowledge of HIPAA guidelines and electronic medical records

  • Experience with EPIC practice management software

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Care Coordinator Issaquah Gastroenterology

Swedish Health Services

Posted 5 days ago

VIEW JOBS 3/19/2019 12:00:00 AM 2019-06-17T00:00 Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Day Shift) to work for Gastroenterology at Swedsh Issaquah in Issaquah, WA. The Patient Care Coordinator is responsible for acting as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic. In this position you will: * Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic's services * Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization * Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse * Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure * Ensure referrals are addressed in a timely manner under the direction of the clinic team Required qualifications for this position include: * High School diploma or GED required * 1 year experience in medical/healthcare setting or 2 years in a customer service role required * Knowledge of billing, coding and/or medical terminology * Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion * Demonstrated PC skills. i.e. proficient with MS office products including Word, Excel and Outlook. * Excellent organization, planning, and prioritization skills; able to manage multiple tasks and competing priorities * Knowledge of insurance authorization process Preferred qualifications for this position include: * BA/BS Health Related field * Nursing or Medical Assistant Certification * Electronic Medical Records (EMR) experience About Swedish Medical Group Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across more than 130 primary care and specialty care clinics. Swedish Health Services Issaquah WA

Patient Services Coordinator - Klahanie Primary Care

Swedish Health Services