Partners Healthcare System Waltham , MA 02154
Posted 1 week ago
MGH WALTHAM CANCER CENTER
$750 sign-on bonus for qualified candidates!
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits
Coordinates and maintains providers' master clinical schedules
Submits referrals for specialty appointment requests
Obtains intake information from patient and referring physician's offices.
Schedules Radiology tests
Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results.
Schedules infusion related services utilizing OptIn scheduling support system
Triages and manages high volume of patient telephone calls, utilizing superb customer service skills.
Maintains confidentiality and privacy, which is consistent with HIPAA guidelines.
Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed
Performs other duties as assigned
SRMGB
QUALIFICATIONS:
High school diploma required, Bachelors preferred
RSRMGB
Partners Healthcare System