Patient Services Coordinator II

Overview

Responsible for providing administrative support in a primary area of responsibility. Responsibilities may include answering and transferring incoming phone calls, making appointments, and/or timely and accurate scanning of documents into electronic medical record and providing other related medical record functions for daily visits and dictation transfer. May be trained in other areas of the practice if needed.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

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#NHMGCharlotteCoastalWinston #nhmgrecruitment

Qualifications

• Education: High School Diploma or GED, required.

• Experience: Medical office experience preferred.

• Additional Skills (required): Requires excellent verbal communication skills. Must be able to work with changing priorities.
  
  Requires excellent organizational, problem solving and critical thinking skills. Must be able to work with both numeric and alphabetical filing systems. Must be able to interact with individuals of all cultures and levels of authority.
  
  Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology preferred, knowledge can be obtained through formal classes or work experience.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.

• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".