Patient Services Coordinator, Clinical Decision Unit, 7A -7P

The Clinical Decision "Observation" Unit (CDU) is a designated, 16-bed medical unit where adult patients in need of additional monitoring, diagnostic evaluation and/or treatment may be monitored while a clinical decision is being made whether to admit the patient for hospitalization or discharge the patient for further care.

The unit provides an alternative to discharge, or inpatient hospital admission for the patient who may benefit from an extended observation period; ideally less than twenty four hours. The unit was created to reduce hospitalization and health care cost for patients, provide a more comfortable area for medical care while the patient is in an observation setting and deliver outstanding patient care to better serve our patients.

Essential Job Functions

• Schedules provider appointments, diagnostic tests, procedures, and treatments.

• Prepares and maintains daily appointment templates and/or patient records in One Connect.

• Communicates all pertinent information to families, physicians, team members, and other patient care areas.

• Prepares patient materials and documentation according to established procedures.

• Collects co-payments and validates patient insurance and demographics.

• Updates payment and patient information Reconciles One Connect cash drawer on a daily basis.

• Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).

• Ensures coordination of benefits and assignment of Hospital Account Record (HAR).

• Follows standard operating procedures for institution and center.

• Protects the security and confidentiality of patient information at all times.

• Other duties as assigned.

Education Required: High school diploma or equivalent.

Experience Required: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.

Must pass pre-employment skills test as required and administered by Human Resources.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Requisition ID: 163548

• Employment Status: Full-Time

• Employee Status: Regular

• Work Week: Nights

• Minimum Salary: US Dollar (USD) 39,000

• Midpoint Salary: US Dollar (USD) 48,500

• Maximum Salary : US Dollar (USD) 58,000

• FLSA: non-exempt and eligible for overtime pay

• Fund Type: Hard

• Work Location: Onsite

• Pivotal Position: Yes

• Referral Bonus Available?: Yes

• Relocation Assistance Available?: Yes

• Science Jobs: No

#LI-Onsite