Patient Services Coordinat Ii-Neurodevelopmental Center-24 Hours Per Week

M/T/W/Th 12:30-4:30

Friday 8-4:30

In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff.

Job Specific Responsibilities:

• Performs patient service and administrative duties and office work.

• Coordinates diagnostic tests referrals and tracks appointments visits and authorization

• Verifies Insurance

• Prepares Billing

• Collects data and generates quality assurance reports

• May provides cross coverage to other practices and/or positions, as appropriate

• Provides basic information to patients

• Triages Phone calls

• Orders Medical Records

• Registers and re-registers Patients

• Schedules Patient appointments using an automated or manual system

• Ensures patient forms are completed accurately

• Verifies Patient Demographics/EDI Insurance Verification

• Collects Co-Pays

• Assists with training/orienting of new staff

• Order Entry

• May include duties and responsibilities of the Office Assistant and the Patient Services Coordinator I

• Performs and participates in special projects as directed

• May assist with training and guidance of staff.

• Acts as a liaison with other hospital departments and PHS affiliates

• Provides functional guidance to Levels I & II EE's

• Participates in department or hospital wide committee's.

Required:

• Word Processing Skills. Knowledge of Spreadsheets and database systems. Accurate typing. Understands HMO, managed Care and various coverage options. Strong Communication Skills, both oral and written. Ability to Prioritize work.

• Minimum of 3 years related experience, preferably in a clinical setting or Patient Services Coordinator I could move into this level within 1-3 years based on demonstrated proficiency

• HS Diploma required

Preferred:

• Completion of a certificate and Associate degree preferred in Business related or Medical assisting program or Equivalent.