Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Patient Services Associate

Expired Job

Mednax Tampa , FL 33602

Posted 1 month ago

Overview

MEDNAX has grown from a single medical practice to a trusted health solutions partner with more than 10,000 employees and a presence in 50 states. Through our family of companies, we provide:

  • physician services spanning the continuum of patient care
  • revenue cycle management solutions
  • performance improvement consulting

We invite you to grow with us and help shape the future of health care.

The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.

Responsibilities

  • Handle high volume incoming calls.

  • Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.

  • To assist the physicians and/or administrators in all business and patient care responsibilities.

  • Coordinates office communication flow.

  • Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.

  • Greet, direct and assist large numbers of visitors and refers visitors to various areas.

  • Ensure all patient demographic and insurance information.

  • Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc as necessary.

  • Review patient intake information to verify insurance coverage.

  • Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.

  • Responsible for scheduling new and follow up appointments including patient testing.

  • Acts in a non-directive, non-judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.

  • Brings new ideas, positive attitude and lots of energy.

  • Responsible for maintaining and recording patient schedule.

  • Identify and collect co-pays, deductibles and other payments.

  • Reconcile patient payments on a daily basis received to cash box and receipt journal.

  • Prepare billing sheets.

  • Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc

  • Direct billing inquiries to appropriate Regional Office.

  • Ensure the clinical staff submits all outpatient billing sheets daily.

  • Maintains patient confidentiality.

  • Patient chart management, preparation, maintenance, filing, copying, requesting records, etc

  • Provides assistance to other team members when needed.

  • Performs other duties as assigned.

  • Assures all charge tickets are accounted for and checked off against patient sign in sheet and schedule for optimal billings.

  • Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers.

  • Daily review of charts on patients who have appointments for the following day to verify that all appropriate referral and authorization information has been received.

  • Coordinate flow of insurance information with the clinic sites and corporate office.

  • Data entry of registration.

  • Request insurance codes as needed.

  • Maintain audit logs of billings.

  • Reception desk and telephones as needed.

Qualifications

  • High School diploma or equivalent required.

  • Three years recent experience in a related position in a medical office experience preferred.

  • Ability to prioritize jobs duties and meet deadlines.

  • Ability to effectively work on many tasks at one time.

  • Have superior customer service and verbal and written communication skills.

  • Strong computer knowledge; experience preferred.

  • Knowledge of common safety hazards and precautions to establish a safe work environment.

  • Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.

  • Must be able to work cooperatively in a team environment.

  • Ability to handle stressful situations.

  • Excellent organizational, time management, and attention to detail capabilities.

  • Must be able to travel to satellite office during the week. Mileage is reimbursable.

MEDNAX IS AN Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Pro Services Customer Service Associate

Lowe's Companies, Inc.

Posted 4 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 Position Description Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Job Requirements CSA Sales Floor: Requires morning, afternoon and evening availability any day of the week. Weekend/Holiday Team: Requires morning, afternoon, and evening availability on Friday, Saturday, Sunday, and holidays. Weekday Team: Requires morning and afternoon availability Monday through Friday during peak day hours. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties. Minimum Qualifications 6 months experience using a computer, including inputting, accessing, modifying, or outputting information. 6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information. Preferred Qualifications Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits. 1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business. 1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden). 1 year experience working in any department at a Lowe's retail store. Lowe's is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Lowe's Companies, Inc. Tampa FL

Patient Services Associate

Expired Job

Mednax