Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Patient Services Associate

Expired Job

Mednax Albuquerque , NM 87102

Posted 4 months ago

Overview

MEDNAX has grown from a single medical practice to a trusted health solutions partner with more than 10,000 employees and a presence in 50 states. Through our family of companies, we provide:

  • physician services spanning the continuum of patient care
  • revenue cycle management solutions
  • performance improvement consulting

We invite you to grow with us and help shape the future of health care.

The Patient Service Associate is responsible to ensure smooth clinic, patient and billing flow by greeting and directing patients to their various appointments, preparing the daily clinic schedule and updating the physicians' schedules, maintaining patient files and records, interfacing with the different corporate departments and by receiving and directly patient questions to appropriate people. Works as a team member to facilitate patient care and optimize the revenue.

Responsibilities

  • Handle high volume incoming calls.

  • Review the charts and insurance referrals/authorizations and taking appropriate action to assure proper maximal reimbursement.

  • To assist the physicians and/or administrators in all business and patient care responsibilities.

  • Coordinates office communication flow.

  • Communicates effectively and courteously with and demonstrates a caring attitude toward patients and their families.

  • Greet, direct and assist large numbers of visitors and refers visitors to various areas.

  • Ensure all patient demographic and insurance information.

  • Answer telephones using correct telephone etiquette at all times, recording legible and complete messages, handling questions, transferring incoming calls appropriately, contacting physicians, insurance companies, hospitals, diagnostic facilities, billing departments, etc as necessary.

  • Review patient intake information to verify insurance coverage.

  • Verify patient insurance information, call for insurance authorization, patient address, telephone, etc.

  • Responsible for scheduling new and follow up appointments including patient testing.

  • Acts in a non-directive, non-judgmental manner, recognizing an individual's religious, ethical and moral opinions and beliefs.

  • Brings new ideas, positive attitude and lots of energy.

  • Responsible for maintaining and recording patient schedule.

  • Identify and collect co-pays, deductibles and other payments.

  • Reconcile patient payments on a daily basis received to cash box and receipt journal.

  • Prepare billing sheets.

  • Review all billings sheets to ensure they contain necessary information needed to create a claim such as physician name and number, patient name and number, insurance code, referring physician and code, etc

  • Direct billing inquiries to appropriate Regional Office.

  • Ensure the clinical staff submits all outpatient billing sheets daily.

  • Maintains patient confidentiality.

  • Patient chart management, preparation, maintenance, filing, copying, requesting records, etc

  • Provides assistance to other team members when needed.

  • Performs other duties as assigned.

  • Assures all charge tickets are accounted for and checked off against patient sign in sheet and schedule for optimal billings.

  • Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers.

  • Daily review of charts on patients who have appointments for the following day to verify that all appropriate referral and authorization information has been received.

  • Coordinate flow of insurance information with the clinic sites and corporate office.

  • Data entry of registration.

  • Request insurance codes as needed.

  • Maintain audit logs of billings.

  • Reception desk and telephones as needed.

Qualifications

  • High School diploma or equivalent required.

  • Three years recent experience in a related position in a medical office experience preferred.

  • Ability to prioritize jobs duties and meet deadlines.

  • Ability to effectively work on many tasks at one time.

  • Have superior customer service and verbal and written communication skills.

  • Strong computer knowledge; experience preferred.

  • Knowledge of common safety hazards and precautions to establish a safe work environment.

  • Knowledge of medical terminology, obstetrical and/or perinatal coding, office billing forms, insurance and government payer regulations and other third party billing requirements preferred.

  • Must be able to work cooperatively in a team environment.

  • Ability to handle stressful situations.

  • Excellent organizational, time management, and attention to detail capabilities.

  • Must be able to travel to satellite office during the week. Mileage is reimbursable.

MEDNAX IS AN Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Authorization Representative

Morgan Stephens

Posted Yesterday

VIEW JOBS 1/17/2019 12:00:00 AM 2019-04-17T00:00 <strong>About us:</strong><br /> Morgan Stephens represents the nation’s top healthcare systems offering the highest compensation and benefits to our top candidates.   We are created and managed by experienced industry professionals in healthcare. As a leading provider of contract, contract to perm, and direct placement recruiting services to healthcare organizations throughout the United States, we have successfully served the needs of our employees and clients by placing thousands of quality healthcare professionals into organizations seeking top talent.<br />  <br /> <strong>Open Position:</strong><br /> We are currently seeking healthcare professionals for a Patient Authorization Representative position. This position will provide daily pre-certification billing activities and communications between customers and insurance companies. Patient Authorization Representatives regularly obtain pre-certifications from insurance companies for services to be rendered at customer outpatient facilities for further patient treatment and project management planning.<br /> <br /> JOB RESPONSIBILITIES:<br /> Checks eligibility<br /> Verifies benefits<br /> Obtains and enters data into systems<br /> Processes requests<br /> Clerical support<br /> Ensures services provided are of the highest quality available while remaining cost-effective<br /> <br /> JOB REQUIREMENTS:<br /> Medical Terminology<br /> Data Entry Skills<br /> 35+ WPM score<br /> High School Diploma/Or Equivalent<br /> <br /> <strong>For More Information:</strong><br /> Visit <a href="http://www.morganstephens.com/">www.morganstephens.com</a><br /> Twitter: <a href="http://www.twitter.com/morganstephens0">www.twitter.com/morganstephens0</a><br /> Instagram: <a href="http://www.instagram.com/morganstephens0/">www.instagram.com/morganstephens0/</a><br /> Facebook: <a href="http://www.facebook.com/MorganStephens0">www.facebook.com/MorganStephens0</a><br /> Email: <a href="mailto:info@morganstephens.com">info@morganstephens.com</a><br /> <br /> <strong>Morgan Stephens ofrecemos reclutadores que hablan Espanol</strong> Morgan Stephens Albuquerque NM

Patient Services Associate

Expired Job

Mednax