Patient Service Specialist - Portland Metro Area - Multiple Clinics

The Patient Services Specialist (PSS) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Our clinicians and staff strive to create a distinctive health care experience for each patient - one focused on trust, respect, communication, and teamwork.

HOME CLINIC: We are hiring for multiple openings in primary and specialty clinics across the Portland Metro area (including Multnomah, Washington, Clackamas, Clark and Yamhill Counties). We will discuss current open positions and your preferences during the interview.

RESOURCE/FLOAT: The Staffing Resource Department is a float pool of Patient Service Specialists which serves the PMG clinics in the Portland Metro area. You will serve patients seen in Primary Care, Pediatrics, Specialty Care and Urgent Care. We offer full and part-time availability. If you are interested in variety, the float pool is the place for you!

• Potential for hybrid onsite/virtual work (after 6 months of employment)

• Premium Float pay included

• Mileage reimbursement

Required Qualifications:

• 1 year of customer service experience, or

• Successful completion of Providence internship.

Preferred Qualifications:

• 1 year of Medical office or health care experience.

• Basic experience with electronic medical records and/or computerized billing systems.

• Medical terminology experience.

• Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.