Patient Service Representative

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Description

If you are looking for a career that offers a great culture to grow and learn while gaining great experience in the healthcare field, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• Medical, Dental, and Vision Insurance

• 401(k) with company match and immediate vesting

• Short-term and Long-term disability

• Life insurance

• Critical Illness

• Flexible Spending Accounts

• Health Savings Account with Employer contribution

• PTO, Sick leave, Bereavement leave

• Employee Assistance Program

• Fitness Centers

University Physicians Association is seeking qualified applicants for a Patient Service Representative position at a practice located within the UT Medical Center Cancer Institute. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office.

Job Responsibilities:

• Greet patients in friendly and timely manner

• Ensure that patients complete necessary forms required for the electronic health record and billing office

• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays

• Ensures good patient flow through practice by timely processing of patients as they arrive at front office

• Answer patient inquiries regarding patient registration information or billing questions

• Refers patient inquiries regarding medical care or treatment to medical assistant or physician

• Schedules patients with appropriate physician

• Document scanning into electronic health record

• Other duties as assigned

Requirements

Requirements

• Ability to multi-task

• Strong communication skills

• Time management and organizational skills

• Attention to detail