Patient Service Representative - Siteman Cancer Center

Additional Information About the Role

• Come join our team as a full-time Patient Service Representative with Barnes Jewish St. Peters Hospital at Siteman Cancer Center located in St. Peters, this is a rare opportunity to join a great team!

• Outpatient

• 40-Hours per week

• Day Shift

• Benefit Eligible

• NO CALL, NO WEEKENDS, NO HOLIDAYS

Overview

Barnes-Jewish St. Peters Hospital proudly serves the health care needs of families in St. Charles, Lincoln and Warren counties. The 102-bed community hospital provides comprehensive inpatient and outpatient services including the Siteman Cancer Center at Barnes-Jewish St. Peters Hospital, the Breast Health and Women's Center, the Cardiology Center, the Neurosurgery Center and the Outpatient Surgery and Endoscopy Center.

Barnes-Jewish St. Peters Hospital is an Accredited Chest Pain Center and carries a Level II stroke certification. Additionally, the hospital's medical office building houses offices for specialists in primary care, cardiology, obstetrics, dermatology, surgery and pulmonology. Barnes-Jewish St. Peters Hospital also offers outpatient services including physical therapy, a sleep lab, and cardio-pulmonary rehabilitation.

Preferred Qualifications

Role Purpose

The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position also maintains patient financial records and may serve as a switchboard operator as needed.

Responsibilities

Handles telephone calls from patients and staff; forwards calls requiring triage.Performs receptionist duties with close attention to detail and professionalism.Verifies health insurance payment information and educates patients on the applicable regulations; collects payments and records data.Performs data entry of service charges, to include the assignment of diagnostic codes and the entering of all physician and clinic related charges.Coordinates information with Central Billing Office to ensure all charges are captured and properly collected.

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date

• Disability insurance* paid for by BJC

• Pension Plan*/403(b) Plan funded by BJC

• 401(k) plan with BJC match

• Tuition Assistance available on first day

• BJC Institute for Learning and Development

• Health Care and Dependent Care Flexible Spending Accounts

• Paid Time Off benefit combines vacation, sick days, holidays and personal time

• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits

• Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer