Patient Service Representative - Therapy Services

Location: Columbia, Missouri

Shift:  Monday

• Friday DAYS

Department: Mizzou Therapy Services

• Forum

Salary Range: $14.00 - $21.18/hour

For a limited time, sign-on bonuses will be available to eligible candidates for this position on a first-come, first-serve basis. Bonuses will be paid after successful candidates complete all pre-employment verifications and start in their new roles.  *All MU employees are encouraged to review the Sign-On Incentive Program

• Policy for eligibility consideration

ABOUT THE JOB

MU Health Care is looking for a dynamic and empathetic Patient Service Representative to be the welcoming face of our healthcare services. We're seeking an individual with exceptional guest relations skills, a problem-solving attitude, and a passion for delivering exceptional patient experiences. As a Patient Service Representative, your role is more than just clerical support; it's about making our patients and their families feel valued and cared for. You'll collaborate with our diverse team and ensure that every patient visit is smooth and comfortable. We value your dedication to creating a culture of "Yes to Care" and your ability to handle complex tasks with grace and efficiency. If you have a high school diploma, combined with six months of frontline customer service experience, and are ready to be a vital part of our healthcare community, we encourage you to apply. Join us at MU Health Care and help us make every patient visit a positive one. Your journey to provide exceptional care begins here!

View complete job description HERE.

ABOUT MU HEALTH CARE MU Health Care is a growing academic health system in mid-Missouri comprised of multiple hospitals - including the region's only Level 1 Trauma Center and region's only Children's Hospital - and over 50 specialty clinics located throughout the region. As an MU Health Care employee, you'll be part of an exceptional team committed to our mission of saving and improving lives. Our core values of inclusion, respect, service, discovery, responsibility and excellence foster a collaborative work environment where you can grow your career.

Learn more about MU Health Care.               Learn more about living in Columbia, MO.

EMPLOYEE BENEFITS

• Health, vision and dental insurance coverage starting day one

• Generous paid leave and paid time off, including nine holidays

• Multiple retirement options, including 100% matching up to 8% and full vesting in three years

• Tuition assistance for employees (75%) and immediate family members (50%)

• Discounts on cell phone plans, rental cars, gyms, hotels and more

See a comprehensive list of benefits here.

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired. Six (6) months of experience with frontline customer service and guest relations duties and skills.