Patient Service Representative - Family Medicine

Full Time

8 Pikes Hill

Clerical/Administrative Support

Day Shift

• Position Summary

• The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.

• Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma, general education degree (GED) or equivalent combination of education and experience is preferred

• License/Certifications: N/A

• Experience: Experience in customer service preferred. Experience in office procedures preferably in the medical field

• Detail-oriented and able to complete projects independently

• Excellent grammar, writing, decision-making and organizational skills are essential

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.