Patient Service Representative - GI Services (Full Time, 40, Day)

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES:

• Performs duties related to the scheduling and processing of patients for medical services according to established guidelines.

• Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources. II. TYPICAL PHYSICAL DEMANDS:

• Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions

• Frequent: reaching below shoulder level, frequent gripping of an object.

• Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level.

• Operates computer, printer, calculator, telephone. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE:

• One (1) year customer service experience or clerical experience in a healthcare related setting.

• Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone.

• Experience to demonstrate: o Ability to communicate effectively in English, both verbally and in writing. o Ability to keep accurate records and do mathematical calculations. o Knowledge and familiarity with computer applications and automated systems. o Knowledge of ICD-10 & CPT coding and medical terminology preferred.

• Prior experience with computerized scheduling systems preferred. Equal Opportunity Employer/Disability/Vet