Dental Care Alliance Virginia Beach , VA 23452
Posted 4 days ago
Overview
Konikoff Dentistry-Lynnhaven is looking for a Front office receptionist in Virginia Beach, VA to assist our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment. The ideal candidate would have 1 + years of experience working in a dental office. All aspects of the job require an exceptional level of customer service and communication skills.
FULL TIME!
Schedule:
Mon 8-630, Tues 730 - 430, off wed, Thurs 8a-530, Fri 8a-530p
Responsibilities
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Answering Telephones
Scheduling Appointments
Maintaining Appointment Book
Confirming Appointments
Follow up on no shows/cancellation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voice-mail on a daily basis
Maintain a clean and friendly waiting area for patients
Qualifications
Experience working in a dental
Knowledge of insurance plans (HMO/PPO), is a plus
Experience answering telephone
Must have exceptional customer service skills
#JAN
Dental Care Alliance