Patient Service Representative

Change Healthcare Pittsburgh , PA 15201

Posted 2 weeks ago

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation.

Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

Current Need

We are looking for someone with excellent customer service skills to join our team. Working hours will be Monday-Friday 8:30AM-5:00PM. This position is open to Work at Home in the Pittsburgh area.

Position Description

This position is responsible for answering patient calls and researching and resolving issues in order to receive maximum profitability for clients. Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary.


Minimum Requirements
1+ years of work experience; Healthcare and/or Insurance billing or processing and customer service preferred; 7,000 alpha numeric skills.

Critical Skills

Call Center experience a plus

Usage of IVR Phone Systems a plus

Good typing skills

Excellent verbal communication skills

Additional Knowledge & Skills

Overall good knowledge of PAR responsibilities. Good understanding of the billing process and little supervision needed.

Open to Work at Home in Pittsburgh PA area.


High School Diploma or equivalent work experience

Physical Requirements

General Office Demands

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Patient Service Representative

Change Healthcare