Patient Service Representative

Change Healthcare Pensacola , FL 32501

Posted 4 weeks ago

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose. Champion innovation. Earn trust. Be agile. Include all.

Empower Your Future. Make a Difference.

This position is responsible for answering patient calls and researching and resolving issues in order to receive maximum profitability for clients. Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary.

Works on assignments that are routine in nature where limited judgment is required. Normally receives detailed instructions on all work. Requires basic reading, writing, addition and subtraction skills.

MUST be willing to work shifts between 7am-7pm

Additional Knowledge & Skills

  • Overall good knowledge of PAR responsibilities. Good understanding of the billing process and little supervision needed.

Education

  • High School Diploma or equivalent work experience

Minimum Requirements

  • 1+ years of work experience; Healthcare and/or Insurance billing or processing and customer service preferred; 7,000 alpha numeric skills.

  • Bilingual skills is a plus

Critical Skills

  • Call Center experience

  • Managed care experience working with a health plan or TPA(i.e. Claims, Customer Service/Member Services etc.) preferred.

Physical Requirements

  • General Office Demands

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

Equal Opportunity/Affirmative Action Commitment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


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Patient Service Representative

Change Healthcare