Patient Service Rep - Lead

wk 1 Mon

• Wed 3p-11p, Fri 3p-7p, Sat 3p-11p wk 2 Sun 3p-11p, Tues

• Thurs 3p-11p, Sat 3p-7p Performs various job duties related to Patient Access responsibilities.#Provides leadership for PSRs while working as a team player. Monitors productivity. Requirements: Must be able to type 35 wpm High school graduate or equivalent #Major Responsibilities: Performs all duties of the PSR-2#and PSR-MOB positions. Participates in the interview and hiring process for open positions within the department Monitors productivity and actively contributes to continual process improvements. Addresses patient issues and concerns (phone; mail and walk-in) in a timely manner; while projecting a professional and caring image. Handles training and orientation. Coordinates coverage schedule for staff. Orders departmental supplies. Oversees day to day operations of the department. Participates in the annual review process. Performs other duties as assigned.

wk 1 Mon

• Wed 3p-11p, Fri 3p-7p, Sat 3p-11p

wk 2 Sun 3p-11p, Tues

• Thurs 3p-11p, Sat 3p-7p

Performs various job duties related to Patient Access responsibilities. Provides leadership for PSRs while working as a team player. Monitors productivity.

Requirements:

• Must be able to type 35 wpm

• High school graduate or equivalent

Major Responsibilities:

• Performs all duties of the PSR-2 and PSR-MOB positions.

• Participates in the interview and hiring process for open positions within the department

• Monitors productivity and actively contributes to continual process improvements.

• Addresses patient issues and concerns (phone; mail and walk-in) in a timely manner; while projecting a professional and caring image.

• Handles training and orientation.

• Coordinates coverage schedule for staff.

• Orders departmental supplies.

• Oversees day to day operations of the department.

• Participates in the annual review process.

• Performs other duties as assigned.