Patient Service Coordinator

Overview

At Visiting Nurse Association of Ohio, we are looking for dependable, compassionate people interested in gaining experience and becoming an invaluable resource to our organization. VNA of Ohio is now hiring a full time Patient Service Coordinator for our Brooklyn Heights, Ohio location.

Responsibilities

Illustrative duties may include, but are not restricted to, one or more of the following:

• Accurate data entry and recordkeeping into appropriate systems and logs.

• Field and screen calls in accordance with establish office policy.

• Perform routine administrative duties including, word processing, scheduling of appointments and assignments, maintenance of departmental files and supplies, photocopying, mailings, scanning, and fax retrieval.

• Prepares, retrieves and prints charts as necessary for clinical review.

• Reviews paper documentation for accuracy, identifying errors/discrepancies for follow-up with clinical manager.

• Assists other departments in need of clinical documentation to support billing or regulatory compliance.

• Processes team and individual performance reports weekly or biweekly and follows up with staff. Reports findings to clinical manager as appropriate.

• Prepares medical records for quarterly or focused audits and data enters audit results.

• Assists with coordination and preparation for staff meetings.

• Provides clerical support to clinical manager as requested

• Orders and maintains adequate stock of office supplies.

• Maintain confidentiality of all patient information.

• Performs other related duties based on departmental need.

Physical Requirements:

Office Work:

• Ability to communicate with others (verbal and written) and exchange accurate information

• Close and mid-distance visual acuity

• Manual dexterity to operate general office equipment, such as phone, computer, printer, scanner, copy machine and fax

• Ability to remain in stationary position for extended periods of time

• Ability to lift up to 15 pounds

Qualifications

• High School Diploma or GED.

• One year administrative experience.

• Medical terminology training or healthcare setting experience required.

• Computer proficiency in Microsoft office with data entry skills of 60 wpm.

• Experience working as part of a team and working effectively with persons and communities from diverse cultural, social, and ethnic backgrounds. The ability to work in a complex institutional structure requiring significant collaboration.

• Strong planning and organizational skills.

• Demonstrated ability to work well under pressure, within strict time parameters, and with a strong attention to detail.

• Ability to work independently with minimal supervision.

• Demonstrated ability to maintain strict confidentiality.

• Demonstrated effectiveness in written and oral communication including grammar, spelling and punctuation.

The Visiting Nurse Association offers a competitive salary and generous benefit package including medical, vision, dental, tuition reimbursement and 403B.

You can learn more about VNA of Ohio at www.vnaohio.org or you can send your resume to Careers@vnaohio.org

VNA of Ohio is an Equal Opportunity Employer and a Drug Free Work Place.

EEOC

VNA of Ohio provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.